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Windows 7: Office 2010 install failed, rolling back after reaching 100%

2 Weeks Ago   #1
vassock

Windows 7 Ultimate 32bit
 
 
Office 2010 install failed, rolling back after reaching 100%

Verbose mode on.

SetupExe shows:
Code:
Error: Failed to install product: C:\MSOCache\All Users\{90140000-0011-0000-1000-0000000FF1CE}-C\ProPlusWW.msi ErrorCode: 1603(0x643).
MSI log shows:
Code:
SECREPAIR: Failed to open the file:C:\MSOCache\All Users\{90140000-0011-0000-1000-0000000FF1CE}-C\FILES\Program Files\Common Files\Microsoft Shared\OFF14.x64\Office Setup Controller\PROPLUS\ProPlusWW.XML for computing its hash. Error:3
Tried some of the common solutions, like installing as Administrator while logged in as the Administrator account, adding the account to permissions list for registry groups, running tool to remove Office completely, deleting office folder from task scheduler, etc...

Note that Windows is now 64 bit. Installing x64.


My System SpecsSystem Spec
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2 Weeks Ago   #2
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

This MS website might help you. You don't need to install Office x64 because you are using Windows 7 x64. In fact MS recommend installing the 32 bit version of Office, unless you are running very large spreadsheets or huge databases. I use Office 2013 Pro 32 bit on my Windows 7 x64 computer.

https://answers.microsoft.com/en-us/...c-e4c8809ebe04
My System SpecsSystem Spec
2 Weeks Ago   #3
vassock

Windows 7 Ultimate 32bit
 
 

I tried the 32 bit version and got the same error. All other installers I've seen simply overwrite information when used a second time. I was hoping that posting here with error details would get me a more concrete answer. I already wasted over 10 hours on this thing trying different ways to get it to work and I really don't want to tear apart the registry to do it since, at that point, it becomes far easier to just reinstall Windows 7. Easier still is using LibreOffice, but I got used to the MSO interface and that's why I wanted to keep it.

Can someone give me a specific fix or advice on how to diagnose this further?
My System SpecsSystem Spec
.

1 Week Ago   #4
Ranger4

Windows 7 Home Premium 64 bit sp1
 
 

Have you checked out these MS websites & tried them. There are links in the second one that you might need to check as well.

https://support.microsoft.com/en-us/...e-this-product

I cant install Microsoft office 2010 for Windows 7
My System SpecsSystem Spec
1 Week Ago   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Vassock
suspect your trying to install it to an encrypted location, as your running Ultimate.


The Windows error 1603 occurs when the user makes an attempt at installing the Microsoft Windows Installer package. The error message appears when the folder to which the user is attempting to install the said application is encrypted and when the drive containing the directory that the user is attempting to install the application to is used as the substitute drive. This issue also occurs when the SYSTEM account does not have the Full Control permissions for the directory where the Windows Installer package is being installed in. The error message is displayed because the service for the Windows Installer employs the SYSTEM account in the installation of software.

To resolve this error, please first make sure that you install the application to a non-encrypted folder. You can right click C:\Program Files or other folder you want install the software, and choose Properties, click the Advanced button under the General tab, make sure the box is not checked: Encrypt contents to secure data.



Roy
My System SpecsSystem Spec
1 Week Ago   #6
vassock

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by Ranger4 View Post
Have you checked out these MS websites & tried them. There are links in the second one that you might need to check as well.

https://support.microsoft.com/en-us/...e-this-product

I cant install Microsoft office 2010 for Windows 7
Compatibility mode was NOT checked.
Access is denied does NOT appear in either of the two logs.
rgstrtn.lck is NOT in the folder specified even with hidden and operating system files checked as viewable in folder options.
Already tried deleting the Microsoft Help folder.

Quote   Quote: Originally Posted by torchwood View Post
Hi Vassock
suspect your trying to install it to an encrypted location, as your running Ultimate.


The Windows error 1603 occurs when the user makes an attempt at installing the Microsoft Windows Installer package. The error message appears when the folder to which the user is attempting to install the said application is encrypted and when the drive containing the directory that the user is attempting to install the application to is used as the substitute drive. This issue also occurs when the SYSTEM account does not have the Full Control permissions for the directory where the Windows Installer package is being installed in. The error message is displayed because the service for the Windows Installer employs the SYSTEM account in the installation of software.

To resolve this error, please first make sure that you install the application to a non-encrypted folder. You can right click C:\Program Files or other folder you want install the software, and choose Properties, click the Advanced button under the General tab, make sure the box is not checked: Encrypt contents to secure data.



Roy
Doesn't look like any of the folders on C: have that checked.
My System SpecsSystem Spec
1 Week Ago   #7
vassock

Windows 7 Ultimate 32bit
 
 

I gave up and reinstalled Windows 7. Now office installed fine.
My System SpecsSystem Spec
Reply

 Office 2010 install failed, rolling back after reaching 100%




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