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Office 365 Home/Outlook.com vs. MS password?
I think I just screwed up my wife's Outlook.com account or her MS account.
Attempting to correct desktop Outlook's persistently annoying periodic prompt for her Outlook.com password (despite checking the 'remember' box each time the password is entered),(Btw..OL, Account settings, Change, Advanced, Security (I think)...'prompt for password is not checked')), I downloaded and ran the MS utility SetupProd.exe (I forgot the actual name of the MS utility so I'm using the name of the setup file).
One of the last screens requests the MS account credentials (the screen did not say Outlook.com credentials).
I entered the password (copy/pasted) we last used to login to her MS account. Failed. I reset, used new password, SetupProd ran and returned some nonsense that it couldn't fix since something was the wrong type or account. I'm being hazy on this since the password prompt, although a problem, is not the purpose of this post.
After I closed the utility and opened Outlook and was prompted for the Outlook.com password I entered her long standing (~2 years) credential. It failed. I then tried the 'new' (what I thought to be) MS password and it worked. Arrrgh.
(original history) I am the primary holder of the 365 account (I invited or whatever it's called my wife 2 machines). She downloaded and installed the 365 modules using the email MS sent upon my initiation their website my account.
1. Is there 1 location on MS that houses both the MS credentials and Outlook.com credentials?
2. Not wanting to mess things up on her end any more than I might have already, what would be a straightforward way to confirm which password is for which at this point?
3. Since she's an 'invitee' or 'recipient of a share' of 365 does she use her own MS 365 credentials or mine?
4. Is there a different set of credentials for logging into one's 'MS account' vs. MS 365 account?
Mark