Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: MS Visio 2010 locks up with database drawings

28 Jun 2018   #1

Windows 7 x64 Pro
MS Visio 2010 locks up with database drawings

Win 7 x64, fully patched
MS Visio 2010, fully patched (14.0.7015.100)

I created a database diagram last year and worked on it over a period of time without any issues. According to the time stamp on the file, the last time it was saved was Dec 2017. A couple of months ago, I tried to work on the file, but as soon as I did anything (move a table, add a connector, rename a column, etc.), Visio would lock up (with the CPU showing 13% utilization - this is an eight core processor machine) and I would have to kill it from the task manager. I then tried creating a new database drawing and ran into the same problem.

Next, I tried the same steps on my notebook computer (which is a new machine that build earlier this year). I experienced the same problems.

On my desktop I tried repairing then reinstalling Vision - neither helped.

On my old notebook, which hadn't been updated in a while and which had AVG antivirus, I was able to edit the file. After updating Windows and switching to Avast, the same behavior manifested. I then moved to my wife's PC - I was able to edit the file. Oddly, after updating Windows and replacing AVG with Avast, I am still able to edit the file.

Other things to note:
  • There are no active Visio plugins on my desktop installation of Visio
  • I tried disabling Avast, but that did not change the behavior
  • Nothing appears in the event manager when the program locks up
  • I have tried patience, but even after five minutes, the program is still locked up
  • The problem only occurs with database diagrams, all other templates work without issue
Other than suggesting that I use my wife's computer, can you please offer some ideas of things that I can try to resolve this problem?

My System SpecsSystem Spec
28 Jun 2018   #2

Windows 7 pro 64-bit sp 1

Visio is kind of a specialized product. If I where you I'd take this to a forum specializing in Visio. Technet forums - Visio General Questions and Answers for IT Professionals
My System SpecsSystem Spec
29 Jun 2018   #3

Windows 7 x64, Vista x64, 8.1 smartphone

What version of the .net framework are you running? Do the symptoms persist if you run Visio application in compatibility mode for Vista?
My System SpecsSystem Spec

29 Jun 2018   #4

Windows 7 x64 Pro

townsbg: I tried that - the response was a typical, useless MS response.
iko22: I tried Vista compatibility mode - basic and SP2, (good suggestion!) and that did not help

Installed .NET versions: 2.0.50727, 3.0, 3.5, 4.0, 4.7.1

I was doing some testing and can be more specific about the issue: I can drag tables around, add a new table, add a connector, etc. Bet, as soon as I click in the bottom pane, for example, to define a table column, that is when the program locks up.
My System SpecsSystem Spec

 MS Visio 2010 locks up with database drawings

Thread Tools

Similar help and support threads
Thread Forum
Office 2010 Home & Student - Outlook and Visio Updates
Why do I get updates (via Microsoft Update) to Outlook and Visio when these two programs are not part of Office 2010 Home & Student? If Outlook/Visio are on my HD as trial versions, any way to remove them permanently? I don't intend to use either one... Thanks.
Microsoft Office
Visio 2010 configures at every start
Hallo all, i have found threads with similar problems, but unfortunately no solution has worked for me so far. Therefor I post the problem here again with my specific details. As the thread title reads my Visio 2010 tries to configure each time I start the program. I currently have no other...
Microsoft Office
Cannot connect to a share database in BCM 2010
I am setting up a new share database to use with BCM 2010. I setup the new server 2008 R2 Installs SQL server 2008 express with management tools and called it MSSMLBIZ Install outlook 2010 and BCM and SQL 2008 express on a new windows 7 PC When I tried to connect my windows 7 pc to a new...
Microsoft Office
Visio 2010 Newbie
Hello folks. Okay, this might be really simple, or incredibly difficult. I'll explain the best I can. I have a background picture of an office map in Visio 2010. Out of courtesy to my office, I want to make a map that will update in accordance to the information listed on an Access Database....
Microsoft Office
Introducing Visio 2010

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:38.
Twitter Facebook