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MS Visio 2010 locks up with database drawings
Win 7 x64, fully patched
MS Visio 2010, fully patched (14.0.7015.100)
I created a database diagram last year and worked on it over a period of time without any issues. According to the time stamp on the file, the last time it was saved was Dec 2017. A couple of months ago, I tried to work on the file, but as soon as I did anything (move a table, add a connector, rename a column, etc.), Visio would lock up (with the CPU showing 13% utilization - this is an eight core processor machine) and I would have to kill it from the task manager. I then tried creating a new database drawing and ran into the same problem.
Next, I tried the same steps on my notebook computer (which is a new machine that build earlier this year). I experienced the same problems.
On my desktop I tried repairing then reinstalling Vision - neither helped.
On my old notebook, which hadn't been updated in a while and which had AVG antivirus, I was able to edit the file. After updating Windows and switching to Avast, the same behavior manifested. I then moved to my wife's PC - I was able to edit the file. Oddly, after updating Windows and replacing AVG with Avast, I am still able to edit the file.
Other things to note:
- There are no active Visio plugins on my desktop installation of Visio
- I tried disabling Avast, but that did not change the behavior
- Nothing appears in the event manager when the program locks up
- I have tried patience, but even after five minutes, the program is still locked up
- The problem only occurs with database diagrams, all other templates work without issue
Other than suggesting that I use my wife's computer, can you please offer some ideas of things that I can try to resolve this problem?
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