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office 2013 - skype 2015 for business crashes
Windows 7 laptop , either MS patches that were pushed broke skype /dll or not sure either way these errors occur when launching skype it crashes. the only thing that the user has done recently was use go to meeting via IE 11.
Faulting application name: lync.exe, version: 15.0.5031.1000, time stamp: 0x5accc822
Faulting module name: ntdll.dll, version: 6.1.7601.24150, time stamp: 0x5b0cb980
Exception code: 0xc0000005
Fault offset: 0x0002e023
Faulting process id: 0xe00
Faulting application start time: 0x01d4246ada949245
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\windows\SysWOW64\ntdll.dll
Report Id: 1c0591ea-905e-11e8-af28-34e6d7440115
what would cause this to occur
there is also a side by side error as well - what is side by side?
Activation context generation failed for "C:\Program Files (x86)\Microsoft Office\Office15\lync.exe.Manifest".Error in manifest or policy file "C:\Program Files (x86)\Microsoft Office\Office15\UccApi.DLL" on line 1. Component identity found in manifest does not match the identity of the component requested. Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0". Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0". Please use sxstrace.exe for detailed diagnosis
this is has occured with a few users with skype
is there a hot fix for this ?