Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Certain hyperlinks not working in Outlook

06 Nov 2018   #1

Windows 7 Pro 64 bit
Certain hyperlinks not working in Outlook


Hope someone here can help with this annoying issue I've been facing for the last few months.

When some, but very few emails, I can never click on the 'read more' text which should take me to the relevant page in Chrome. I do, however, get a link to view in the browser at the top:

"If there are problems with how this message is displayed, click here to view it in a browser" at the top which I can click on. If my default browser is set to chrome, I get a page of text code when I click there. I do, however, get the correct page if I set default browser to IE which isn't ideal for me.

If I use my browser to view these particular emails, The links there work perfectly so I'm a bit confused as to why they're not active links in Outlook.

The vast majority of my emails work fine but each and every one from this sender has this issue. I very occasionally see it with other senders' emails.

I'm using Outlook 2010. I've tried reinstalling it and also tried 2010 and 2016 on my laptop where I experience the same issue.

Attached Thumbnails
Certain hyperlinks not working in Outlook-2018-11-05-20_37_55-hukd-inbox-outlook-microsoft-outlook.png  
My System SpecsSystem Spec

 Certain hyperlinks not working in Outlook

Thread Tools

Similar help and support threads
Thread Forum
Hyperlinks not working in outlook 2010
I have Win7 64 bit and IE9 and Firefox loaded. When I click on a hyperlink within a trusted e-mail it says "This operation has been cancelled due to restrictions on this computer. Please contact your system administrator." I am the administrator but cannot get this to work. This has happened...
Microsoft Office
Outlook 2010 E-mail Hyperlinks Not Working
I receive a number of e-mails in Outlook 2010 in which the hyperlink to a Web site does not work. The link shows correctly, and when I mouse over it it shows the URL. However, when I click on the link nothing happens. Other e-mails I get seem to work fine. Any ideas on why some links don't work?
Microsoft Office
Hyperlinks not working in Outlook and Word
Hyperlinks are not working, neither in Word nor in Outlook. I presume I have to set something somewhere but don't know what it is. In Outlook I get the dialog: General failure. The URL was ... . An error occurred in sending the command to the application. In Word nothing happens at all. No...
Browsers & Mail
hyperlinks in Outlook 2007
When I click on any hyperlink in outlook I get "This operation was cancelled due to restrictions on this computer. Contact your administrator" How do I get hyperlinks to work? I am the administrator! By the way, I am running Windows 7 64, and I am using Outlook 2007,
Microsoft Office
How to open hyperlinks in Outlook 2007 without IE8?
Hi, I would like to know if it is possible to open hyperlinks in Outlook 2007 without installing IE8? When I try to open a hyperlink from outlook message I get the following message: "This operation has been cancelled due to restrictions in effect on this computer. Please contact your...
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:36.
Twitter Facebook