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Windows 7: Office 2010: Unsuccesfull install

03 Oct 2019   #1
Megahertz07

Windows 7 HP 64
 
 
Office 2010: Unsuccesfull install

I'm trying to install Office 2010 64 home that was on another laptop that died on a Win 10 pro 64 laptop.
These are the steps I did:
- Ran setup.exe
- Entered the key
- Selected the options (Word, Excel. PPoint) and deselect other features (one note, languages etc)
- All went well. When I tried to run Word it checked something (image?) and failed.
- I ran setup.exe again and selected Repair.
- Same thing. When I tried to run Word it checked something (image?) and failed.
- I ran setup.exe again and selected Remove.

- Now I try to reinstall running setup again and the fist screen opens for some seconds and it auto shuts down.
- Tried a Recover to before install, same thing.
- Under Control Panel\All Control Panel Items\Programs and Features Office 2010 is still there but it's doesn't do anything (dead).

What to do to reinstall Office 2010?


My System SpecsSystem Spec
.
03 Oct 2019   #2
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Megahertz07,

Quote   Quote: Originally Posted by Megahertz07 View Post
I'm trying to install Office 2010 64 home that was on another laptop that died on a Win 10 pro 64 laptop.
These are the steps I did:
- Ran setup.exe
- Entered the key
- Selected the options (Word, Excel. PPoint) and deselect other features (one note, languages etc)
- All went well. When I tried to run Word it checked something (image?) and failed.
- I ran setup.exe again and selected Repair.
- Same thing. When I tried to run Word it checked something (image?) and failed.
- I ran setup.exe again and selected Remove.

- Now I try to reinstall running setup again and the fist screen opens for some seconds and it auto shuts down.
- Tried a Recover to before install, same thing.
- Under Control Panel\All Control Panel Items\Programs and Features Office 2010 is still there but it's doesn't do anything (dead).

What to do to reinstall Office 2010?
If I was experiencing the same problem I would uninstall it completely and then re-install it!

Download and run Revo Uninstaller [FREE] from here => Revo Uninstaller. When you run scan for leftover items make sure that you use the Advanced Scan option, then tick everything and delete it.

I hope this helps!
My System SpecsSystem Spec
03 Oct 2019   #3
Megahertz07

Windows 7 HP 64
 
 

Thanks Paul. I will give it a try.
My System SpecsSystem Spec
.

03 Oct 2019   #4
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Hi Megahertz07,

Quote   Quote: Originally Posted by Megahertz07 View Post
Thanks Paul. I will give it a try.
You are very welcome, I hope it works for you!
My System SpecsSystem Spec
03 Oct 2019   #5
RolandJS

Windows 7 Professional 64-bit
 
 

Megahertz07, are you running 3rd party AV AM AS programs? If so, try this test: deactivate all such 3rd party stuff and activate microsoft firewall, MSE or WD, shutdown, repower, test ms-office again.. I had the same symptoms on an earlier pc, had to fire ms-office, have been with libre and open office since then. I never found out why that happened.
My System SpecsSystem Spec
03 Oct 2019   #6
Megahertz07

Windows 7 HP 64
 
 

Thanks Roland. AV was disabled.
Revo Uninstaller did work, and I was able to install office 2010.
The strange is that the Office shortcuts don't work but winword.exe etc does, so I manually created the shortcuts.
Was having no Office updates. Found the solution:
With the registry editor open navigate to this location:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\General
set ShownFirstRunOptin=0
It will set to open a choice when you fist run office app
Run Office app (example =word) and select to install updates
run WU
Now installing 72 Office updates.
My System SpecsSystem Spec
03 Oct 2019   #7
Paul Black

Win 7 HP SP1 64-bit Vista HB SP2 32-bit Linux Mint 18.3
 
 

Quote   Quote: Originally Posted by Megahertz07 View Post
Thanks Roland. AV was disabled.
Revo Uninstaller did work, and I was able to install office 2010.
The strange is that the Office shortcuts don't work but winword.exe etc does, so I manually created the shortcuts.
Was having no Office updates. Found the solution:
With the registry editor open navigate to this location:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common\General
set ShownFirstRunOptin=0
It will set to open a choice when you fist run office app
Run Office app (example =word) and select to install updates
run WU
Now installing 72 Office updates.
My System SpecsSystem Spec
.
04 Oct 2019   #8
Snick

Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
 
 

Too late to see your post, yes, that is the fix.
Revo Uninstaller Pro is my choice, with key.
Also recommended by SevenForums!
My System SpecsSystem Spec
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 Office 2010: Unsuccesfull install




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