New
#1
Can't get rid of Outlook 2010, so I can load a new Microsoft Office 16
Hello-
I am trying to load a new Microsoft Office 2016 to get out from under 365. They have been badgering me for a couple of years, and I have been trying to get them to tell me how to go to a fixed software package. Anyway, the day has come that they are turning off my 365 service.
I have been trying to follow instructions I got from the Ebay seller of the Microsoft office, and purge all Microsoft office I currently have. I did the uninstall for 2 office versions, and thought they were gone, but I am still seeing pieces of them in my directories. But that is not the whole problem. The one that is most vexing is trying to get rid of Outlook 2010 I have on my computer. It is just Outlook. I don't know how I got it, but I get nothing when I try to uninstall. It actually looks like the computer is trying to do a setup for it. I have let it go for long stretches of time in uninstall and it isn't working. I also tried the "change" button and "remove" to no avail.
I notices that there is no data in the field called size in Programs and Features (from Control panel). I tried to simply delete the file, but that didn't work either, because I could not find it. In Program Files (x86) I see a bunch of folders in the directory, including Office 14 and Office 16. The "size" is blank. When I open those folders I see relatively small files (4 of them) that look like trash, but I don't know.
I am going to try to load the new Office 16 software again. If it doesn't happen I will wait to see if y'all can help me.
Thanks