Am I being scammed by Spectrum and or Microsoft?


  1. Posts : 755
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
       #1

    Am I being scammed by Spectrum and or Microsoft?


    I have Posted already asking for help.
    Microsoft Office Outlook 2007 will not let me SEND.
    Spectrum says, not my problem after a decade of running both on their ISP offering.
    They say that Outlook has been compromised!
    All of a sudden, it doesn't work and they do not know why.
    They then refer me to Microsoft and give me the number for HELP.
    I call and Microsoft says Windows-7 Pro must be upgraded to Windows-10 or they will not help me.
    They also say that Outlook 2007 must be upgraded or they will not help me.
    They say it will take 45 to 60 minutes and it appears that there will be a charge!

    DOES THIS SOUND RIGHT?

    Does this mean I have to go to Google GMail and if so is there a way to transfer all of my Outlook files to GMail?

    I do appreciate any feedback.

    Mike
      My Computer


  2. Posts : 16,159
    7 X64
       #2

    I have no idea, I dont use outlook.

    Hopefully somebody here does.

    this post might give a bump.
      My Computers


  3. Posts : 755
    Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #3

    What do you mean, "don't use Outlook"?

    Since this started, I've used it every day to Receive messages.

    I just completed a Clone of the C: Drive Outlook is installed on.

    I am at a loss regarding a Bump!

    Best regards,

    Mike
      My Computer


  4. Posts : 16,159
    7 X64
       #4

    SIW2 said:
    I have no idea, I dont use outlook.

    Hopefully somebody here does.

    this post might give a bump.
    I have never used it.
      My Computers


  5. Posts : 3,787
    win 8 32 bit
       #5

    What happens when you try and send email and can you receive emails any error message have you checked the settings most now only use imap so if your not using that it may not work.

    who is the email with ie MS
      My Computer


  6. Posts : 10
    Win 7
       #6

    Maybe your ISP has secretly started using Application Specific Passwords
      My Computer


 

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