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Windows 7: can't open (excel) files

12 Dec 2009   #1

win 7 64 ultimate
can't open (excel) files

Hi All ...
When I am in Explorer and My Documents and I try to double click open an Excel file (Office 2003), I get the error message: "There was a problem sending the command to the program."
However, if I try to similarly open a Word, or .PDF, or .TXT file in a similar manner, there is no problem.
Thank you for any ideas.
Win7 Ultimate, 64
My System SpecsSystem Spec
12 Dec 2009   #2

Windows 7 Professional x64

Hello, Welcome to the Forums!
Sounds like an Excel issue, and not a Windows issue. Can you remove Excel and reinstall it?
My System SpecsSystem Spec
12 Dec 2009   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

You might run sfc /scannow from a command prompt to see if it is a system file problem.

I think Excel will offer to do a repair install if you use your original disc. If not, take Jonathan's advise and uninstall, then reinstall.
My System SpecsSystem Spec

16 Dec 2009   #4

win 7 64 ultimate

Thanks for the ideas, guys, but no go.
All the best, Bill
My System SpecsSystem Spec
16 Dec 2009   #5

Windows 7 Ultimate x64 Retail RTM, Ubuntu 9.10

This is a long shot, but disable your AV software and see if it opens. Had a prob like this before and AVG wouldn't let me open the files.
My System SpecsSystem Spec
29 Dec 2009   #6

Windows 7 64 Bit

There's a setting in tools, options regarding "Ignore other programs that use dde" - this option needs to be unchecked

Had the same problem with a windows 7 64 bit and Excel 2007, dde was the problem.
My System SpecsSystem Spec
17 Jan 2010   #7

Windows 7

scrozier: when you wrote,

"There's a setting in tools, options regarding 'Ignore other programs that use dde' - this option needs to be unchecked"

where is this done? I am unable to open some older Excel files using 2007 Excel. However, if I used the same file say within the last year (using XP before 2007) and saved it in a different place I can now open it using 2007. Hope this makes sense. Thank you.
My System SpecsSystem Spec
18 Jan 2010   #8

win 7 64 ultimate

Thanks to all for your suggestions. I am still having the problem.

I do not seem to have the DDE option in Excel 2003.

It is a very odd problem since a) double clicking to Open produces the error, but b) Send To and c) /File Open from within Excel both will function normally.

My System SpecsSystem Spec
18 Jan 2010   #9

Windows 7 Enterprise x64

Try right-clicking on an Excel file that is giving problems, then select "Open with..." and make sure that Excel is the default program associated with the file.
My System SpecsSystem Spec
02 Mar 2010   #10

windows 7 ultimate

Hi hxl7. Did you ever resolve this issue? Please have a look at my posting today titled "Excel files are not opening". It sounds like it could be the same problem, or very similar anyway. Interested to know how you went on it.
Regards, Robert
My System SpecsSystem Spec

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