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Windows 7: MS Word 2003 - corrupting normal.dot

05 Jan 2010   #1
porkr

Windows 7 32 bit and 64 bit Professional
 
 
MS Word 2003 - corrupting normal.dot

Lately I am having an issue opening Word docs on my W7 64 bit Professional lap top.

When attempting to open a .doc file, I receive the following errors :


MS Word 2003 - corrupting normal.dot-word-error1.jpg

MS Word 2003 - corrupting normal.dot-word-error2.jpg

I have attempted repairing, uninstall/re-install, and finally deleting the normal.dot file.
Deleting the normal.dot file works for ONE doc to be opened but after I close and try to re-open Word, I get the same error.

Any ideas on what to try next or what the problem may be ?




My System SpecsSystem Spec
.
05 Jan 2010   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

See if there is something here to help you http://office.microsoft.com/en-us/do...449811033.aspX
My System SpecsSystem Spec
06 Jan 2010   #3
porkr

Windows 7 32 bit and 64 bit Professional
 
 

Quote   Quote: Originally Posted by Jacee View Post
See if there is something here to help you http://office.microsoft.com/en-us/do...449811033.aspX
Thank you -- I installed the compatibility pack and all is working well for now.
My System SpecsSystem Spec
.

06 Jan 2010   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Good to know
My System SpecsSystem Spec
Reply

 MS Word 2003 - corrupting normal.dot




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