forced to do multiple logins accessing Word remotely !

Hi !
Strange behavior after converting from WindowsVista to Windows7
when trying to access a Word2007 document on a remote server

Added the "https;//xxx.yyy.zz" as a trusted adress within IE8
Now, before access is permitted i have to do 4 extra useridentifications
then word will start and I can wiew the document ???????????

Earlier when Using Vista = no problems

Found an article MS KB943980 You are prompted to enter your credentials when you access an FQDN site by using a Windows Vista-based client computer that has no proxy configured but
its for Vista. The "hotfix" wont install (not for this version of Windows)

even more strange is that, if i click "cancel" and not "OK" at the first extra login
there will be only 1 extra login ( not 4 ) before I can watch the document

and at last, when using "Firefox" theres no problems at all, worddocument shows directly.

anyone noticed this behavior ?

Tommy

PS! Maybe this question should be in another forum ( clientsecurity, internet ?? )

Hi Captain !

thx for your answer
but this is an external web-ser , not using intranet

any other suggestion ?

Thx again
Tommy

Sorry !

Doesnt help
Same problem exists !

tommy

Captain !
Forget to mention, this is the actual scenario:

IE8
login to https-server
idenficatation =? OK
requests the word-document
word starting up (on my Win7 client)
its Word asking for username, and password (4 times )
dont recognize "remenber password" (blank again at next login)

after 5:th time , word dokument is shown

hope this info worth something

Tommy

a little bit more background info
this is what i did to try to be as sure as possible that its an Win7 + IE8 + MSoff2007 problem

Clean new Windows and MSOff2007 installations made for each of the tests
Common for all tests is that https://xxx.yyy.zz specified as "Safe places" in InternetExplorer

WindowsXP + MS-Off2003 + IE7/IE8 = works OK
WindowsXP + MS-Off2007 + IE7/IE8= works OK
Windows VistaX86 + MS-Off2003 + IE8 = works OK
Windows VistaX86 + MS-Off2007 + IE8 = works OK
Windows7 + MS-Off2007 + IE8 = 4 extra user validation (totaly 5) for each Word-doc to be shown, then OK


Temporary fix: do "cancel " and not "OK" in the first extra validation, then it works OK ???????????????
Temporary fix2: use "Firefox" and everything works OK

Note: The registry adding info ( as in MS943280 ) not made within Vista-environment, but still OK

Tommy

Hi again !

This morning I realized that 1 testenvironment was missing !

Windows7 + MSoff2003 + IE8 was not tested

uninstalled MSoff2007 and installed MSoff2003

tested it, and IT WORKS !
so now I am even more convinced that it is an MSoff2007 problem and only within Windows7-environment

dont think its an IE8-problem (but still maybe a combination) !?!?

Tommy

Decided to do a last test regarding this problem.
Downloaded "MS Office 2010 Beta" deinstalled MSoff2007 and installed the Beta-version

And IT WORKS LIKE A CHARM
No problems with asking for multiple logins, showing the Office-document right away.

Conclusion (mine)
There is a problem with MSoff2007 and remote accessing document with https://xxx.yyy.zz when using Windows7 !

What to do ?
Continuing using MSoff2007 and hit "Cancel" not "OK" at the first signon ?
Waiting for MSoff2010 ?
Report problem to MS ?
Use "Firefox" or "Opera" and not "IE8" ?

Any suggestion ?

Tommy