Office Word 2007 opens for one user but not another

CarolC said:

Dear Techymike and Brady,
Bill2 helped me with getting word to open for my son under his account. I can click the icon, enter winwod.exe in "run" or even click an existing document, and word now opens. However, just before word opens, I receive the following popup. I can click through it and word works, except for clipart.


Any ideas?

Thank you all

Hello Carol,

I think even if you have got word to open but the preferences are still under your User account. You could try copy the preferences from your Profile to his profile.

From your User Profile

Start > Run > %appdata% > Microsoft folder under there will be couple of folders from there copy Excel, Office, Outlook, PowerPoint, Signatures, Templates, Word to C Drive then

Log off then Log back in the other Account and Start > Run > %appdata% > Microsoft and copy those folder from C Drive to Microsoft folder. Then reboot the System and try it.

Hope this helps,
Captain

CarolC said:

Dear Capt. Jack (I love that!)

Sadly I tried your suggestion with no luck. The popup message still shows up when we open word.

Thank you for the info.
Carol

Carol,

I guess your best bet would is if you have the Office 2007 disk run a Repair install on your son's profile that should fix it !!

Hope this helps,
Captain