Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Outlook 2007 pst files acting strangely

21 Mar 2010   #1
pst

Windows 7
 
 
Outlook 2007 pst files acting strangely

I have the wierdest thing going with Outlook 2007 after using the Win7 File Transfer Program to migrate my old XP notebook docs & settings to a new Win 7 unit.

It appears to have 'virtualised' my two IMAP Accounts in so much as that while the pst files are in the right place > C:\Users\Me\AppData\Local\Microsoft\Outlook they do not appear in the usual places within Outlook.

I can't make changes in Tools/Options/Mail Setup/Data Files.../Data Files (tab) because there are no pst files listed.

In Define Send/Receive Groups (Ctrl+Alt+S) there is also nothing to change!

If I delete the pst files, they simply reappear when Outlook is started. If I delete ANY pst registry entry, it simply reappears when Outlook is started.

The only other files present are the .obi and .dat and a personal folder pst whic I need to keep (and also seems to be 'virtual')

This really has me stumped. I have been looking through the forum for the last few hours and there doesn't appear to be a similar problem.

Thoughts anyone? TIA.


My System SpecsSystem Spec
.
21 Mar 2010   #2
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Welcome to the forums pst! Sorry to hear you are having pst issues!

To help please tell us what version of win7 you have, 32 or 64 bit, and where did you get it?
My System SpecsSystem Spec
22 Mar 2010   #3
pst

Windows 7
 
 

Thanks for looking. I have preloaded 64b Win7 and I have a boxed retail copy of Outlook 2007. My Win XP Pro was boxed as well. I am going nuts with this, it's so frustrating and I blame WET for it. I have a query in with M$ but they're now a day late with a reply - so maybe they can't replicate the issue. If I solve this or M$ works it out, I'll be sure to post again.
My System SpecsSystem Spec
.

23 Mar 2010   #4
pst

Windows 7
 
 

neglected to mention that my email does work, just can't change the accounts ... go figure
My System SpecsSystem Spec
24 Mar 2010   #5
pst

Windows 7
 
 
WET pst issue solved

Problem solved. WET is not perfect and muxes the registry - duh. The traditional and obvious method of controlling pst files does not work. You have to choose Mail (32 bit) from the control panel and delete [IMAP] accounts from there - everything's visible, that's not visible in the usual way. You'll have a sorry ass if you insist on POP3 but if you don't have your own domain or your ISP doesn't allow IMAP then that's the way of the world.

If you have a boxed version of M$ software ... and who doesn't? ... then M$ Australia offers free phone support ... who'd 'a' thought?! I've owned Outlook 2007 since it first came out and didn't think I have a dingo's chance at Ayers Rock for free support. I knew more than the guy on initial email support but he was a bring, pink, yellow dude (it's an oldy but a goody). The phone guy was excellent but still answered me from the sub-continent. Anyway, I hope there're enough key words here to help someone else on a pst error search :-)
My System SpecsSystem Spec
24 Mar 2010   #6
tw33k

Windows 7 Ultimate (x64) SP1
 
 

Quote   Quote: Originally Posted by pst View Post
I have the wierdest thing going with Outlook 2007 after using the Win7 File Transfer Program to migrate my old XP notebook docs & settings to a new Win 7 unit.

It appears to have 'virtualised' my two IMAP Accounts in so much as that while the pst files are in the right place > C:\Users\Me\AppData\Local\Microsoft\Outlook they do not appear in the usual places within Outlook.

I can't make changes in Tools/Options/Mail Setup/Data Files.../Data Files (tab) because there are no pst files listed.

In Define Send/Receive Groups (Ctrl+Alt+S) there is also nothing to change!

If I delete the pst files, they simply reappear when Outlook is started. If I delete ANY pst registry entry, it simply reappears when Outlook is started.

The only other files present are the .obi and .dat and a personal folder pst whic I need to keep (and also seems to be 'virtual')

This really has me stumped. I have been looking through the forum for the last few hours and there doesn't appear to be a similar problem.

Thoughts anyone? TIA.
This is sooo weird! I fought with this exact problem at work today setting up a new secure imap account. Took me almost 2 hours to figure it out.
My System SpecsSystem Spec
24 Mar 2010   #7
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Thanks for posting the solution. I'm glad you got it ironed out.
My System SpecsSystem Spec
24 Mar 2010   #8
Darryl Licht

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by pst View Post
Problem solved. WET is not perfect and muxes the registry - duh. The traditional and obvious method of controlling pst files does not work. You have to choose Mail (32 bit) from the control panel and delete [IMAP] accounts from there - everything's visible, that's not visible in the usual way. You'll have a sorry ass if you insist on POP3 but if you don't have your own domain or your ISP doesn't allow IMAP then that's the way of the world.
Did the phone support person tell you that Windows Easy Transfer (WET) was the problem? I have now used it a total of a dozen times and I have had no Outlook 2007 issuses. Ive used it for XP to 7 xfers and Vista to 7 xfers.

I'm sorry you had the issue, but glad you've solved it. Your solution isnt too clear to me... can you give more details on how you solved it? Was it just a case of deleting the mail account, then creating a new one and pointing it to the old pst file?

Also, just for anyone else who may have this issue, you can open the Mail Settings dialog box EITHER by going through control panel --> mail

OR

Directly through Outlook 2007 by clicking on Tools --> Options.

*HINT* In some Outlook installs the menu bar is hidden by default, hit the Alt key and.... poof there it is.

My System SpecsSystem Spec
Reply

 Outlook 2007 pst files acting strangely




Thread Tools




Similar help and support threads
Thread Forum
Windows trash is acting strangely at startup..
Hello, i often notice when i boot my main pc that the trash is acting up "preparing to delete files"; i can make sure it's not ccleaner : i did a scan right after that and there were many thing to clean. I looked over msconfig, startup folder.. But i see nothing wrong/suspicious. I have antivir,...
System Security
Keyboard and mouse both start acting strangely after a few hours
Okay so, I've been getting this problem lately where both my mouse and my keyboard start acting up after a few hours of the computer being turned on. What happens is that the keyboard stops using it's normal functions (ie. pressing m to type m) and starts doing a number of different things instead,...
Hardware & Devices
Laptop USB ports acting strangely, can't figure out why
I was just browsing the net with the usual plugged into my laptop (external in the lefthand port, keyboard and mouse in the righthand ports) when suddenly my keyboard and mouse just stopped working. The external on the left is fine and is still functioning as I type this. The mouse didn't show...
Hardware & Devices
Itunes acting very strangely
For reasons I can not figure out when i attempt to open itunes it 1) takes a very long time to open (over 10 minutes usually) 2) it opens but is unresponsive unless it is the only thing open on my desktop and 3) it immediately freezes when it detects my ipod classic. I have started to like itunes...
Software
Trouble opening jpg files or pdf files in Outlook 2007
I have a new machine running Windows 7 and Outlook 2007. If a picture is inserted in a message it comes through fine, but sent as an attachment most of it is "greyed out". The picture itself is not corrupt because I can view the attachement in the same messgae looking at it on my IPhone. The...
Browsers & Mail
Outlook 2007 and GIF files
Hi, I'm a newbie here and with my new laptop with Office 2007/Windows 7 Pro. I'm so use to windows XP I'm having a hard time in some spots. One is in my emails. When I receive an email that has a GIF and a MID file thats suppose to play when you open up the email, but it doesn't happen with...
Browsers & Mail


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 12:53.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App