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Windows 7: outlook error with kaspersky

21 Apr 2009   #1
t41

windows7 7600 x86
 
 
outlook error with kaspersky

I have kaspersky running as my antivirus and also set to scan emails for spam etc.
The problem is after a couple days of learning the spam, outlook all of a sudden says unable to move message spam folder cannot be found, outlook needs to shutdown. Open outlook and cant find spam folder at all it gets deleted somehow.
When I turn off antivirus all is good, but the spam gets through- obviously have to manually delete it.. When I uninstall kaspersky reboot and reinstall all is good for the 1st few days and then boom sh%@s the bed. I dont want to go back to symantec endpoint.

Wondering if this may be a windows7 thing or a kaspersky or outlook problem. Seeing if anyone else has ran into this same problem or has this setup and does not have problem. either way I'd like to know - thanks


My System SpecsSystem Spec
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22 Apr 2009   #2
garysgold

Vista Ult 64 bit Seven Ult RTM x64
 
 

Hello t41,

First thing to try is stopping the email scanning. It is totally unnecessary as the resident scanner will still catch viruses when/if the email or attachment is opened. If turning off the AV makes everything work, then it is obviously where the problem lies. I have never used kaspersky, so don't know much about it. Maybe some here who have experience with it can add more info.

Hope this helps.
Gary
My System SpecsSystem Spec
22 Apr 2009   #3
Ex_Brit

Win 7 Ult SP1/Win 10 Pro (all x64)
 
 

I thought that Kaspersky for Windows 7 was merely a "technical preview" - in other words beta?

I would switch to the tried and true - Avast Free.
My System SpecsSystem Spec
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22 Apr 2009   #4
t41

windows7 7600 x86
 
 

i need to run a email scanner to catch the spam before it hits my email client as since my IT guy removed symantec mail security,"F#%N' idiot", i have been getting in access of 200 spams a day. Don't have symantec anymore so cant reinstall it on my server. Looking for other software that works same way.
If i leave it alone than i will have to manually remove all these bad emails.

Going to try - avast pro and see what happens. Or GFI mail security

thanks - will post results for others
My System SpecsSystem Spec
22 Apr 2009   #5
t41

windows7 7600 x86
 
 

update - i installed Anti-spam filter for Exchange Server and Lotus Notes GFI mail essentials anti-spam filter and it works great. Blocks all spam and will get better as it learns. Outlook works great as well.
Could not install avast on server - said cant install to nt server - so i reinstalled symantec endpoint as my antivirus software - all is good so far.
My System SpecsSystem Spec
22 Apr 2009   #6
garysgold

Vista Ult 64 bit Seven Ult RTM x64
 
 

Glad you got things sorted. Thanks for the update.

Gary
My System SpecsSystem Spec
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 outlook error with kaspersky




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