Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Send To Email not working for WORD and Live Mail

21 Feb 2012   #11

Windows 7 Professional 64-bit
Still having issues!!!!!

Hi All,

I am also having this issue! Its been almost 2 years now and there is no solution? OpenOffice and Thunderbird are the answers here! Well done Microsoft

If someone does have the answer please direct me there....

My System SpecsSystem Spec
23 Jul 2012   #12

Windows 7 Professional 32 bit

I'm posting this possible solution in a few places for anyone still trying to search.

Our office is using Windows 7 Professional, Office 2007, and a mix of Outlook and Windows Live Mail.

With Outlook the "send" function works fine. With Windows Live Mail the "send" function will not automatically open a new email. I wanted to find a fix for WLM instead of having to re-install Outlook and setting it up. I saw the following in a forum somewhere (not quite sure where) that worked for us.

This requires adding entries to the registry and isn't that difficult even for you not-so-savvy users.

Click: Start menu > Accessories > Run
Type: regedit
Click: OK and Yes if Account Control pops up

In the left pane browse to:

HKEY_LOCAL_MACHINE > Software > Microsoft > Windows Messaging Subsystem

The right pane should contain/look like the following:

***Caution, if there are different entries in your Windows Messaging Subsystem write them down, take a picture or print screen and paste into Paint...something just incase you need to change it back***

Right-click (Default) > Modify...
In the Value data box type: Windows Live Mail
Click: OK

To add the other items right-click in the empty space in the right pane: New > String Value
- Name the new item as stated above
- Once again right-click > Modify...
- Enter the corresponding value
- Rinse and Repeat for all items. Then exit registry.

This has worked for me on three separate systems. Now the "send" function in both Word and Excel opens a new message from WLM.

I also read in another forum (but didn't try it) where someone suggested chagning the registry key:

HKEY_LOCAL_MACHINE > Software > Clients > Mail

from (Default) REG_SZ (value not set)
to (Default) REG_SZ Windows Live Mail

Note: For users who wish to email as PDF or XPS (it's not available by default), simply search for: "office 2007 save as pdf" and download the small 1mb file and run. The link is currently:

Download: 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS - Microsoft Download Center - Download Details

Hope this helps. Goodluck!
My System SpecsSystem Spec
14 Dec 2019   #13

Send word document to recipient

The option of my default "windows live mail" email is missing...from File, "Send to" in my word document (2003 Office). But if I copy the entire text from word into WordPad Program (found in Programs-Accessories) and click "Send to", the default wlm option works as it used to work sometime before in Microsoft Office 2003 word document. Also opening wlm and then attaching the MS office documents and emailing those, works. I do not have explanation, but it is what it is for now.
My System SpecsSystem Spec


Thread Tools

Similar help and support threads
Thread Forum
Live mail, can't send email
When ever i use the email link in the Pictures folder, The email opens in Live mail, but when I click send nothing happens, the window just disappears.
Browsers & Mail
send email in live mail direct from word 2007 doc
I am trying to send email direct or as attachment direct from Windows Live Mail direct from a Word 2007 home and student document. I m using Windows 7 home premium 64 bit with Office 2007 home and student Word I am not techy - does the word MAPI (not IMAP) mean anything in this...
Browsers & Mail
Cannot send email with Windows Live Mail
Hello forums! Ive been googling this issue for quite some time and people have the same issue, but specific to them...their isp, email etc. I cannot send any emails using Windows Live Mail. Everytime i go to send, it fails to connect to server with this message Server" '' Windows...
Browsers & Mail
Cant send email using windows live mail
Hi Hope someone can help I can recieve email from my orange email account but cant send it using windows live i get this errror message The connection to the server has failed. Subject 'testing' Server: '' Windows Live Mail Error ID: 0x800CCC0E Protocol: SMTP Port:...
Browsers & Mail

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:21.
Twitter Facebook