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Windows 7: Hi everyone I'm new here!

15 Apr 2010   #1
wickedout

Windows 7 Professional
 
 
Hi everyone I'm new here!

Can someone please help me? I have Office 2003 and now a days I keep getting "Microsoft Word has stopped working" error message!

I've read a number of forums and need a straight forward answer how to resolve this.

I've un-installed and re-installed and it's still shows up. Thanks for your help!


My System SpecsSystem Spec
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15 Apr 2010   #2
not so gray matter

W7 Ult. x64 | OS X
 
 

Take a gander at this website:

Microsoft Word: Solving Crashing Problems

Good Luck.
My System SpecsSystem Spec
15 Apr 2010   #3
wickedout

Windows 7 Professional
 
 

Bump! Can anyone here assist me? Thanks!
My System SpecsSystem Spec
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15 Apr 2010   #4
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by wickedout View Post
Bump! Can anyone here assist me? Thanks!
Hello Wickedout !! Welcome to SF !!

I think its an issue with add-ins. Follow this article and disable the add-ins completely http://office.microsoft.com/en-us/wo...341271033.aspx then see whether it has the same problem. Also delete the Normal.dot file maybe its just a corrupt Word Template. Start > %appdata% > Microsoft > Template and delete all the Normal.dot files listed there !!

Hope this helps,
Captain
My System SpecsSystem Spec
15 Apr 2010   #5
wickedout

Windows 7 Professional
 
 

By the way I'm using Office 2003 if that may help! It's just word and nothing else. Thanks for link Capt.
My System SpecsSystem Spec
15 Apr 2010   #6
wickedout

Windows 7 Professional
 
 

Capt. I did a search for %appdata% and it told me no match. How do I create this again? Thanks!
My System SpecsSystem Spec
15 Apr 2010   #7
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by wickedout View Post
Capt. I did a search for %appdata% and it told me no match. How do I create this again? Thanks!
appdata is a hidden folder, you need to unhide it,

Hidden Files and Folders - Show or Hide
My System SpecsSystem Spec
15 Apr 2010   #8
wickedout

Windows 7 Professional
 
 

I have all files showing. When I do a search for %appdata% it takes me to a folder called roaming. I'm lost.
My System SpecsSystem Spec
15 Apr 2010   #9
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Quote   Quote: Originally Posted by wickedout View Post
I have all files showing. When I do a search for %appdata% it takes me to a folder called roaming. I'm lost.
OK Under that roaming do you have Microsoft folder ?? Under Microsoft you would find another folder called Template under there you have to delete the Normal.dot files !!

Hope this helps,
Captain
My System SpecsSystem Spec
15 Apr 2010   #10
wickedout

Windows 7 Professional
 
 

You guys rock. I found the normal.dot and deleted it. Walla my word is working flawlessly again.

Issue resolved. Thanks again man.
My System SpecsSystem Spec
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 Hi everyone I'm new here!




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