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Windows 7: Microsoft office reset in windows 7

29 Apr 2010   #11
Ch@n

 

This seems to confuse craig.

Initially u said, you entered the wrong key and need to rest it. This means, the key was accepted.
Now office prompts you to enter the key again, and when you did, it says invalid. This means, the key itself is invalid.

I sugg you to contact the support and check for what the key is valid.


My System SpecsSystem Spec
.
29 Apr 2010   #12
Placehold

Windows 7
 
 

Sorry if I have confused everyone,

I got a new laptop and it came with the trial version of office 2007 home and student, I entered my key I had used on my other laptop however little did i know that it wasn't the valid one, I was supposed to use the one from my pc that was valid.

It asked if I wanted to install all the features and I clicked 'Install'

After it restarted it said "Would you like to activate now" and then said that if i didn't activate after 14 uses it would be disabled so I clicked 'Activate'

Its at this point that it said the key was invalid and would not let me change the key.

Every time I open an application of office 2007 it asks to activate and then gives the error message.

In vista I would have normally went into the registry and reset the key from there but I'll have to re install it now

Regards






Craig
My System SpecsSystem Spec
29 Apr 2010   #13
Ch@n

 

Do check whether the key you have is an OEM
My System SpecsSystem Spec
.

29 Apr 2010   #14
Placehold

Windows 7
 
 

The key that i entered and shouldn't have was used on several other pc's i owned so i knew that i couldn't use that one, but of course i never marked down what key that was.

Its ok now, i reinstalled office and used the CORRECT key and it seems to be fine, a bit strange how you can't reset office if you used the wrong key.

Thanks again

Regards





Craig
My System SpecsSystem Spec
29 Apr 2010   #15
Ch@n

 

Glad your issue is solved. Cheers!!!
My System SpecsSystem Spec
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 Microsoft office reset in windows 7




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