Word 2007 Error Message: "Word could not create the work file."


  1. Posts : 67
    XP Pro SP3 | Vista Home Premium x86 | Windows 7 Pro x86
       #1

    Word 2007 Error Message: "Word could not create the work file."


    Hi,

    I have started getting this as an error message on opening Word 2007.

    "Word could not create the work file. Check the temp environment variable."

    Am not able to save any word document. Also, on trying to close Word I get this error message;

    "Changes have been made that affect the global template, Normal.dot. Do you want to save those changes?"

    Have checked my environment variables, User Variables are set to as under;

    Variable - Value
    Temp - C: Documents and Settings/ABC/Local Settings/Temp
    TMP - C: Documents and Settings/ABC/Local Settings/Temp

    Also, the Value in the registry HKEY_CURRENT_USER >Software >Microsoft >Windows >CurrentVersion >Explorer >User Shell Folders >Cache is as %USERPROFILE%\Local Settings\Temporary Internet Files.

    Pls assist in resolving this issue.
      My Computer


  2. Posts : 163
    Windows 7 Ultimate x64 SP1 | OSX Lion 10.7 x64
       #2

    There are 2 registry paths to change:
    HKEY_CURRENT_USER >Software >Microsoft >Windows >CurrentVersion >Explorer >Shell Folders
    HKEY_CURRENT_USER >Software >Microsoft >Windows >CurrentVersion >Explorer >User Shell Folders

    Both have the "Cache" String which should be changed. And the correct Win7 Cache path in both entries is

    %USERPROFILE%\AppData\Local\Microsoft\Windows\Termporary Internet Files
      My Computer


  3. Posts : 67
    XP Pro SP3 | Vista Home Premium x86 | Windows 7 Pro x86
    Thread Starter
       #3

    Thanks HQuest for your reply. Actually this problem faced by me is on my XP Pro machine. Anyhow for now, have resolved it by using System Restore.
      My Computer


 

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