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Windows 7: Outlook 2010: Unable to import mail from WLM

01 Jul 2010   #1
i7 User

Windows 7 Professional 64
Outlook 2010: Unable to import mail from WLM

First, I tried to get Outlook 2010 to see my .dbx folders from Outlook Express, it wouldn't.

I then migrated my OE mail to WLM. I then tried to both export my mail to Outlook 2010 and Import from Outlook 2010. When importing, Outlook only saw the welcome mail message but didnt see anything else.

I should add that I copied my old (2007 Outlook.pst) file into Outlook 2010's store directory. I am not sure if this is why I am unable to import my mail.

Any ideas?

My System SpecsSystem Spec
10 Jul 2010   #2

Win7 Ultimate, x64

I just got done getting my e-mail from WLM to Outlook 2010.

There are a couple of tricks:
  • You need to have Outlook set as your default mail client
  • Outlook needs to be the 32-bit version. The 64-bit version will not work
  • Make sure Outlook is not running
  • Open WLM. Menu item: File -> Export Messages
  • Select output to Exchange format. This will generate the PST file and follow the directions as they are presented
  • Close WLM
  • Open Outlook. Your entire email account will appear as a folder under your default account in Outlook. Time to move things around.
My System SpecsSystem Spec
16 Jul 2010   #3
i7 User

Windows 7 Professional 64

Thanks Scott.

Except the version of Outlook is x64. Is there a workaround?

The other alternative I have and I am working on it, slowly is on my other machine that has Outlook 2007 on it I am merging the messages there and cleaning out the duplicates. A very time consuming process. Once completed, I hope to copy the .PST file onto the Outlook 2010 machine. Would doing so cause any issues?
My System SpecsSystem Spec

13 Oct 2011   #4

arch linux x64

im having exact same problem, i have office 2010 x64 on win7_x64, and i need my email imported from Windows Live Mail (WLM) im getting the MAPI error. I dont have a copy of 32bit office to install, nor am i going to grant m$ that kind of loyal stupidity.

after searching scores of web pages, i finally came across this one that points out the 64bit office problem, now i know what im up against XP Outlook Express to Windows 7 64 bit Windows Live Mail = it - Microsoft Answers

Are there any other options to get this WLM mail into my .pst's??
My System SpecsSystem Spec

 Outlook 2010: Unable to import mail from WLM

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