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Windows 7: Reactivating Office 2007 H&S

13 Jul 2010   #1
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 
Reactivating Office 2007 H&S

I just upgraded my motherboard, reactivated Windows painlessly, but Office 2007 is detecting hardware changes and says I've used all three licenses. This is a reactivation on the original computer, so I'm still only using three licenses, and everything is fine.

I can't reactivate over the internet. MS says I need to activate by phone, but when I click on the "Activate by phone" button, the activation wizard disappears. I tried the troubleshooting tips from MS, and I even called them and spent ten minutes describing my problem, giving him the product key, and he could basically do nothing. The guy couldn't give me a case number and kicked me up to tech support, where I promptly ended up at Jet Blue's flight booking call center, then the Bank of Texas. Wtf?

Does anybody have any ideas on how to keep the wizard from disappearing? I've tried everything from MS.com and I'm stuck.

Thx.


My System SpecsSystem Spec
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13 Jul 2010   #2
The Howling Wolves

Windows 7 Home Premium 64bit
 
 

How do I reset Windows Update components?

Lot of good info here for you to look at.
My System SpecsSystem Spec
13 Jul 2010   #3
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Try the remedies on this MS support page. If you read the symptoms part carefully, you'll see that the activation wizard disappearing figures there.

How to troubleshoot problems that you may experience when you try to activate a 2007 Office suite
My System SpecsSystem Spec
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14 Jul 2010   #4
Mellon Head

Win 7 Pro x64/Win 10 Pro x64 dual boot
 
 

Thanks guys. I took another look and ran the fix tool on the support page. I didn't think it applied, but it worked, and I'm all activated again.
My System SpecsSystem Spec
15 Jul 2010   #5
Bill

Windows 7 Enterprise x64
 
 

Quote   Quote: Originally Posted by Mellon Head View Post
Thanks guys. I took another look and ran the fix tool on the support page. I didn't think it applied, but it worked, and I'm all activated again.

Good to hear, I just had to reactivate my Windows 7 by phone.

Bill
My System SpecsSystem Spec
05 May 2015   #6
cothien

Windows 7 Ultimate 32bit
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Try the remedies on this MS support page. If you read the symptoms part carefully, you'll see that the activation wizard disappearing figures there.

How to troubleshoot problems that you may experience when you try to activate a 2007 Office suite
Thank you....
My System SpecsSystem Spec
Reply

 Reactivating Office 2007 H&S




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