Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: No video from Bluray movies

02 Nov 2010   #1

Windows 7 Ultimate 64
No video from Bluray movies

Hi all,
I have the MOST bizzare thing going on. I have a tri-boot system. 3 independent harddrives each with they're own OS and active partition. So I can boot to any one of these drives and OS. Drive 1 is Win XP Pro SP3. Drive 2 is Win Vista Ult.64.
And Drive 3 is Win.7 Ult.64 ( this is the drive I use the most.) Everything was working fine for all drives and OS's untill a few days ago I bought a new Bluray movie and brought it home and tried to watch it. But all I got was the movie playing with NO video. First I thought it was a bad disk so I took it back to the store and exchanged it
for another.Came home and same thing NO video but audio was okay and the player was okay. (PowerDVD 10 Ultra build 1830). So I started the elimination process. Checked to see if there was any problems being reported. NONE. Checked DirectX11
everything was good there too. So I checked the firmware on both of my Bluray internal drives and they had the latest firmware on them. Upgraded my video card drivers from ATI 10-9 to the latest 10-10. The upgraded my PowerDVD from build 1830 to the latest 2113. Still NO LUCK. So I uninstalled everything all players PowerDVD, DIVX, AVS, VLC, ATI drivers. Rebooted. Went to regedit and manually cleaned up and verified there was nothing left from any of these Apps. Ran NIS2010 antivirus nothing found. Ran Malwarebytes, Nothing found. Reinstalled ATI drivers. Went fine. Reinstalled PowerDVD 10 1830 build same thing. NO VIDEO on Blurays ONLY. So I try to just play the files from within the Blurays disk BDMV/Stream folder where the files are. They are in the standard .m2ts format and powerDVD says that format isn't supported.(What???) Okay, so now I download a fresh copy of WinDVD Pro trial and install. No problem installing,try to play and Yep, plays audio but NO VIDEO. So I install Arcsoft
Media Theater 3 Platinum, plays audio but NO VIDEO. So now I'm thinking that the problem isnt in the apps but in Windows 7, somewhere it is broken and I don't have a clue what to do next other than format and clean reinstall but that HAS to be a LAST resort. I have even tried downloading some Video codec packs to see if maybe the links within Windows codecs could be fixed by reinstalling the Windows 7 codec packsfrom Sharks but that didnt work either. Also K-Lite codec didnt work either. I need some more suggestions. I have analytically and sequentially stepped thru what I would rationally have though the problems would have been. O and if that is not bizarre enough for you. I am also having the same exact issue on each of my other Os's
will play Bluray audio but not video. Any help or suggestions will be greatly appreciated.
Thanks Richard

My System SpecsSystem Spec
02 Nov 2010   #2
Orbital Shark


Hi Rlove, welcome to the forums :)


What does Cinavia technology do?

Some releases of movies, television shows and other professionally produced video (such as those shown in movie theaters, on commercial airliners, and in hotels’ “on-demand” movie services) are intended for duplication and playback on professional equipment only.
Other releases (such as most Blu-ray Disc, DVD, and authorized downloads over the Internet) are meant for use on consumers’ in-home and mobile devices, but are not meant for copying by consumers, or are only permitted to be copied in limited ways (for example, to a limited number of computers, recordable discs, or devices).
Cinavia technology is used in Blu-ray Disc players to identify and limit the use of copies of these movies, television shows, and other professionally produced videos that have been made without the permission of the copyright owner.
How does Cinavia technology work?

Movies protected by Cinavia technology carry inaudible codes embedded by the copyright owner in their audio tracks that indicate where and how they are allowed to be used.
For example, movies that are being released to theaters can carry a Cinavia code that indicates that they are supposed to be duplicated by professional replicators and played back on professional projection equipment only.
Movies that are released on Blu-ray Disc, DVD, or by authorized download services, can carry a different Cinavia code, indicating that these movies are intended for use by consumers, but with limitations regarding whether or how they can be copied.
The Cinavia codes are designed to stay in the audio tracks wherever they appear, including after they are copied, converted to different formats, or captured by a camcorder.
Blu-ray Disc players read Cinavia codes from the audio track of video that they are playing or copying and may limit the use of the video when certain unauthorized uses are identified. Playback or copying of unauthorized copies may be stopped or audio may be muted, depending on which Cinavia code is found and what operation is being performed. This may include limiting the unauthorized use of the audio tracks that accompany professionally produced videos in home movies and other personal recordings. Whenever the use of content is limited due to a Cinavia code, an explanatory message is provided on the video screen or on the front panel of the Blu-ray Disc player.
In any case, you can rest assured that Cinavia technology is not “watching” what you are watching. By design, it can not collect or transmit information about you, your viewing habits or media selections. Cinavia codes are not individualized to you, the media, or the devices that you own and never contain any personal or personally identifiable information.
You may have to look into downloading a firmware update for you blu-ray player to see if that helps.

Also, do have the means to try the movie in a stand-alone player? (e.g. external BD player or PS3)...

My System SpecsSystem Spec
02 Nov 2010   #3

Windows 7 Ultimate 64bit

I think you have a bad (poorly connected?) cable (hdmi?).
check your cable connections, try a different cable.
My System SpecsSystem Spec

02 Nov 2010   #4

Windows 7 Ultimate 64

HDMI cable is working fine or I wouldnt see anything from my computer showing up on the HDTV. I'm now thinking that something in Windows 7 is broke and not allowing the video stream to 1- either be decoded. Or 2- Not allowing it to be displayed within the apps program window. Or 3- Both. I have tried adding codec packs, but
something is keeping the Bluray video from being displayed. All DVD movies play just fine. Also the stream content on Bluray is the standard m2ts format. And when trying to play these files directly from within the BDSM folder the apps (PowerDVD etc. says it can't play m2ts format. Which is crazy. I ran the Cyberlink BD advisor and it passed everything except in the advanced side of the app, it stated that the dual video hardware decoding for H.264,Mpeg2,and VC-1 needed upgrading but when you clicked on the info link out to the side of that it just gave a very generic brief about it. Not saying exactly what needed to happen.
My System SpecsSystem Spec

 No video from Bluray movies

Thread Tools

Similar help and support threads
Thread Forum
Getting little audio and video stutters playing movies, games etc.
I get a little stutter every 2-3 seconds with everything that involves motion pictures e.g games, movies, online games, youtube etc. My music does the same too. Happened when I fell asleep watching a movie on youtube, woke up and my screen was black but the pc was still running. Turned pc off and...
Music, Pictures & Video
Yet another media player to play bluray movies
Today I was lazily browsing the net to find out how the various media players are rated. An article said that Daum Pot Player - successor to the KM player - is the current ruling king. ( I know nothing about KM Player. :)) I was always stuck to WMP and W7MC. Only recently I added Media Player...
Music, Pictures & Video
bluray drive cannot read bluray disks.
so when i put a bluray disk in, nothings happens. i tried to play it through windows media player and it won't accept the file. can anyone help me fix this problem?
Where I can download a Movies/Video Screensaver
Hello everyone, I have a little request for you. Actually I have a screen saver (MoviesScreensaver) where you can create a list of videos or movies, and when the screen saver is activated the prior movie files are displayed, this is very cool. But after 2 or 3 weeks this screen saver presents...
Bad video resolution during watching movies
So, I have Toshiba notebook (Satellite L650-14E: Intel® Core™ i3-330M 2.13 GHz, ATI Mobility Radeon™ HD 5145, 15.6" LED Backlight TruBrite (1366x768) TFT, DDR3 SDRAM 4GB...) and I installed everything fine, I mean on drivers. Use Windows 7 32bit. Working properly on each side, I even play very new...
Music, Pictures & Video

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 16:53.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App