JPG files cross windows 7 to XP platform

davemnet · 09 Feb 2011

I am working on a family project to build a photo archive. I recently moved the film scanner and associated software onto a Windows 7 laptop. Everything runs fine until I want to use the jpg files produced on my XP machine. Is there a compatibility issue of the way Windows 7 creates JPG files. I have found other threads using google saying it had something to do with transferring files. But in my case I share directories across my local network. On the XP machine the photo software can see all the JPG files on the WIndows 7 machine OK, but Windows Office Picture Manager and Windows Picture and Fax Viewer have a problem. Out of a batch of 114 photos they can only view about half succesfully, the remainder they display nothing. In Windows Office Picture Manager viewing thumbnails it just displays a small black box with a red cross.

mitchell65 · 09 Feb 2011

Hi and welcome to the forum
The Windows operating system does not create a jpeg file. When you scan a picture it is your scanning software that saves to the file format of your choice.
It might be that you have too many files in one folder. Can you try splitting a big folder in two to see if that helps. Is you network wired or wireless?
There is no reason at all why you should not be able to open any jpeg file wherever it was created. If you go onto the web and download a jpeg, it will open but you have no idea when and where it was originally created.

davemnet · 09 Feb 2011

It makes no difference what files are in a directory. I have moved one of the problem files to its own directory and problem still occurs.
As requested the network is working as Windows 7 machine on Wireless and the XP machine is wired
I have created hundreds of file using the film scanner and Arcsoft Photoimpressions software with complete success on the XP machine. The thing that does not make sense is that for my latest batch of 114 done on the Windows 7 machine 56 of the files will not display with the windows XP tools but will display with the Arcsoft software. They also will display on the Windows 7 Photo viewer.
I have uploaded two files , the file ending 103 is one that displays OK, the file ending 110 will not display in the XP Windows Office Picture Manager and the XP Windows Picture and Fax Viewer. These fiel were created by Arcsoft Photoimpressions with Film Scanner on the Windows 7 machine.
In XP Explorer you can set view thumbnails, it will not generate a thumbnail for the problem files.
XP machine Internet Explorer will display the problem files, tried resaving from here and they still remain a problem file.

mitchell65 · 09 Feb 2011

I think I am beginning to see the light here, I think. Is it possible to temporarily wire both machines so hat you are not using a wireless connection at all? What size are the files Usually when you scan transparencies they create fairly big files. I think you might be having transfer problems due to your wireless connection but try my suggestion to find out!

davemnet · 09 Feb 2011

Mitchell
Thanks for your interest. I do not think this has anyrthing to do with filesize, they are all circa 5-600Kb. I have tried moving these files via a USB stick, I have tried copying the files from the Windows 7 to XP machine via the network and also using the files directly across the newtork, all with the exactly the same result 58 files work OK and 56 do not. It is odd that some software on tne XP machine can still interpret the files correctly and others not. Internet explorer wil load teh picture whereas Windows explorer cannot interpret.

Fayla · 09 Feb 2011

On your Window's 7 computer, have you tried opening one of the problem jpegs in MSPaint and saving it as a jpeg with a slightly altered name? Transfer that new jpeg to your XP machine, does it preview properly or not?

You mentioned all the various ways you have tried to transfer them, but perhaps the software creating said jpegs is the thing at fault. Maybe you should try using something other than Arcsoft Photoimpressions or look for an update for it?

P.S. Were those attached jpegs from your "problem" batch? As they previewed fine on my old XP computer (explorer thumbnails, IE, office photo viewer etc etc.) Perhaps your XP machine has an underlying issue that needs resolved.

davemnet said:

Mitchell
Thanks for your interest. I do not think this has anyrthing to do with filesize, they are all circa 5-600Kb. I have tried moving these files via a USB stick, I have tried copying the files from the Windows 7 to XP machine via the network and also using the files directly across the newtork, all with the exactly the same result 58 files work OK and 56 do not. It is odd that some software on tne XP machine can still interpret the files correctly and others not. Internet explorer wil load teh picture whereas Windows explorer cannot interpret.

davemnet · 09 Feb 2011

Lost Colonist
Have tried resaving with different name on the WIn7 machine to no avail. Obviously saving file as a Tiff for example works fine.
The software I am using is bundled and linked to the film scanner and it clearly operates OK within the Win7 environment, there are no updates available.
The attached files to the posting were one working file and one problem file but as previously mentioned Internet explorer handles the files correctly. Surely as everbody keeps telling me a jpeg file is a jpeg file. If there was something wrong in the XP environment then why the inconsistency of handling all file in XP OK and handling some of the files from Win7 OK but not others. It seems like it cannot process the information in tne file to identify the size of the picture as it shows properties of picture size 0 x 0
If I save the small picture showing in te posting thsi is handled correctly but this is only a 328x328 file not the original file uploaded.

mitchell65 · 09 Feb 2011

If you are using Arcsoft Photo Impressions 4 then this might be the problem. Although it was bundled with your scanner originally it is not "linked" to it. Your scanner will work with other software.
Try Scan an image with Windows Fax and scan and take it into Paint. Save it there and see if that opens in XP. Worth a try I'm sure as your existing software is a bit old, I think!

Fayla · 09 Feb 2011

It is out of date, according to the website the latest version is 6.5. Besides doing what you suggested, he could also try to run his version of Arcosft under XP SP2 compatibility. Either way, it is during the scanning to saving process his files are becoming corrupted and not during the file transfer process.

Edit: It might also be worth while making sure that the scanner has its latest driver software :)

mitchell65 said:

If you are using Arcsoft Photo Impressions 4 then this might be the problem. Although it was bundled with your scanner originally it is not "linked" to it. Your scanner will work with other software.
Try Scan an image with Windows Fax and scan and take it into Paint. Save it there and see if that opens in XP. Worth a try I'm sure as your existing software is a bit old, I think!

mitchell65 · 09 Feb 2011

I agree. I think he may have an Epson scanner. this being the case when you "Scan to Creativity" you automatically utilise the Arcsoft program He could choose "Scan to file" Then you have the option of the format to save to without using Arcsoft al all. Indeed if he uninstalled that software from the Win 7 PC then he could only use the Scan to file feature, The Scan to creativity option would not show! This really looks like a compatibility issue to me!