Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Cant open jpg photos sent from my friend who has a mac

03 Mar 2011   #1
Andrew22

Windows 7
 
 
Cant open jpg photos sent from my friend who has a mac

My friend has sent me all my pics from a recent trip to Thailand but when i try and open the files on windows 7 it says the files are either corrupt or not supported, my friend has a mac and i am wondering if this is the problem, i have tried extracting the files etc with no success, any ideas?


My System SpecsSystem Spec
.
03 Mar 2011   #2
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

What is the extension on these files?
the three or four digits after the . in their name
picture.jpg for example.
My System SpecsSystem Spec
03 Mar 2011   #3
Andrew22

Windows 7
 
 
Help

there is a four digit extension i think, the file is saved on my desktop and i have attempted to compress without success.
My System SpecsSystem Spec
.

03 Mar 2011   #4
Maguscreed

Microsoft Community Contributor Award Recipient

Windows 7 x64
 
 

what are those 4 digits?
I'm trying to determine what format this image supposedly is.
My System SpecsSystem Spec
04 Mar 2011   #5
Imperfect1

 
 

Aside from having your friend attempt to resend the photos (perhaps using a different format or a different email from which to send them), you could have your friend register for a free membership on an on-line photo site (like for example Photobucket, Snapfish, Flickr, etc.) and upload the pictures to the
on-line site. You could then download them and Voila!
My System SpecsSystem Spec
04 Mar 2011   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Back the picture files up in a separate folder/drive, and then Right click on the picture , choose the "rename" option in the context menu, and rename the extension to .jpg or .png .

You are to back the files up, coz sometimes you may have a dialog during changing the extension name saying after changing the extension the files will not be usable any more . It is just a safety step.

If the extensions are not visible while renaming (as the general situation), Open explorer , click on Organize > Folder and search option > View and uncheck the line "hide extensions for known file types" .

I guess it will work .
My System SpecsSystem Spec
Reply

 Cant open jpg photos sent from my friend who has a mac




Thread Tools




Similar help and support threads
Thread Forum
Photos saved in an extension that windows won't open
Hi, I hope I am in the right place to get help with my problem. I backed up a bunch of photos onto an external hard drive yesterday (which I do on a regular basis), but today when I tried to access those files I couldn't. For some reason, the file extensions are different and none of my programs...
Music, Pictures & Video
Can't open transferred photos
I transferred photos from an old PC to a new one with Windows 7. Many of the transferred photos show up not as photos but in the Windows Live Gallery as a Microsoft logo. Clicking on it and Windows Media Center opens op, but not on a specific photo. I can't tell which ones are hidden this way. ...
Music, Pictures & Video
Can't open JPEG photos downloaded from cellphone
I have downloaded photos from my cellphone that are listed as being JPEG files and I am not able to open them with any windows software I have. Windows Photo Viewer gives an error message saying the pic files cannot be opened because the software "can't support the file or needs updated". Photo...
Music, Pictures & Video
Photos wont open
I recently installed a trial of Nero and it set the default image viewer with something called Nero Photosnap or something. I uninstalled it and now I cant open .jpeg files without right clicking and opening with windows photo viewer. This is very troublesome and I would like to know how to set...
Music, Pictures & Video
Friend changed all shortcuts to open with IE
Need a little help here. I've gotten a text from a friend saying that all her files open with Internet Explorer. After having her explain it to me a little more, it seems she changed all shortcuts to open with IE. Anyway she can revert back? She tells me even clicking "System Restore" opens IE. ...
General Discussion
Open File - Security Warning when opening photos?
This only happens when I open photos I've saved off the internet, like from facebook and things like that. How can I stop this from happening? It's so annoying. There is a box to check to make it stop but only for that one specific file. I would like it to stop all-together. I tried typing...
System Security


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 01:32.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App