Cannot get any visualization to display except album art.

Just to be sure, I followed the instructions in WIndows Help to the letter. Only problem is that when a new visualizaation is selected, it fails to take. I especially liked the "Batttery" series used in WMP 9 . But when I try to select it in WMP12, there is a non-functional scroll window displayed that will not allow you to see, let alone select the version of Battery that I want to see. What's wrong and how can I fix it?

Can you get the enhancements window to open? It opens pretty much the same way. I would say that if you can't get that to open either, you might want to try turning off the Windows Areo, umm, thingy. (Visual eye candy?) Right clicking the desktop will open a menu under witch you select personalize. In there, near the bottom, hit the style that says Windows classic.