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Windows 7: lost audio and video files! --download to temp folder?

06 Aug 2011   #1

windows 7 home premium 64 bit
lost audio and video files! --download to temp folder?

Hello! I just got my new laptop a few weeks ago, and i already have a problem

yesterday I bought and downloaded a CD online that also came with a short movie. I accidentally clicked "open" instead of "save" when I downloaded the files! When it finished downloading it did give a list of all the files, so i know they are on the computer somewhere. I even listened to one of the songs on windows media player. The problem is I closed this list before i could save all of the songs. The download box said they were downloaded to the "temp" folder, so I looked for them there but they are not to be found! There is a folder with the name of the CD in the "temp" folder though, but it is empty. I tried searching the computer and it didn't come up with anything. Is there any way i can find and open the files so i can save them in my documents? and actually listen to them??

My System SpecsSystem Spec
07 Aug 2011   #2

Windows 8.1 ; Windows 7 x86 (Dec2008-Jan2013)

Most of browsers have their own temp folders.

On this website you can find Web Browser Tools.
Depending on your browser you might be interested in

If you wont find anything in the cache of your browser you can try Windows Temporary files.
In Windows Explorer address bar type
and hit Enter. You should get to the folder
C:\Users\ <USERNAME> \AppData\Local\Temp

If none of this would work you can try to undelete those files with free software
My System SpecsSystem Spec
07 Aug 2011   #3

windows 7 home premium 64 bit

I have internet explorer and I tried the cache thing but I couldn't find the music or video files. Then I tried the undelete thing but that didn't come up with anything either, probably because I didn't actually delete them, I just didn't save them. I had already looked in the temp folder and they weren't there. The closest thing I could find was an empty folder with the name of the CD on it. So is there anything else I could try? If not, I can just buy and download the whole thing again.(it was only 4.50). Thanks for the help so far though!
My System SpecsSystem Spec

07 Aug 2011   #4
Microsoft MVP

Windows 7 Ultimate 32bit SP1

See if they may just be hidden ... try Unhide.exe ( (by Grinler)

Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run."
My System SpecsSystem Spec
07 Aug 2011   #5

windows 7 home premium 64 bit

I dowloaded and tried the Unhide.exe program and no luck but thanks anyways!
My System SpecsSystem Spec
07 Aug 2011   #6

win7 ultimate 32bit

when you make an online purchase, you usually receive an email receipt (proof of purchase) did you get one?

TRY returning to download site and downloading again (this time hit 'save' instead of 'open') if the site wants you to pay again--contact them to explain that the download failed
My System SpecsSystem Spec
07 Aug 2011   #7

windows 7 home premium 64 bit

yep I tried that already and it said "download exceeded". So I did send the website a message but they haven't replied yet.
My System SpecsSystem Spec

 lost audio and video files! --download to temp folder?

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