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Windows 7: Garbled Image Opening Some Photos in Windows Photo Viewer

17 Oct 2011   #1

Windows 7 Ultimate x64
Garbled Image Opening Some Photos in Windows Photo Viewer

I'm having problems opening some photos in Windows Photo Viewer. Image is Garbled but opens fine in Paint.

This is what shows up when photo is opened.

If i zoom the image a bit.

Image I'm trying to view.

Tried this on 2 computers. Windows Ultimate 32bit and 64bit.

My System SpecsSystem Spec
18 Oct 2011   #2

Windows 7 Ultimate x64

No one has no ideas?
My System SpecsSystem Spec
18 Oct 2011   #3

Windows 7 Professional SP1 32-bit

I'd say the .jpg file you're trying to view isn't quite conforming to specifications, i.e. is somewhere between "OK" and "corrupted." Assuming that Paint and Windows Photo Viewer have slightly different ways of decoding the .jpg file, I'd imagine that one can see it just fine and the other can't.

It would be interesting to know where the .jpg came from/which program created it. Maybe try a different program instead - try Googling for software to fix problematic .jpg files as well.
My System SpecsSystem Spec

18 Oct 2011   #4

Microsoft Community Contributor Award Recipient

Win 10 Pro x64

Sadly, this is a frequent problem with Windows Photo Viewer,

Here's a few links to look at,

Windows Picture Preview problem: shows images stretched

Windows Photo Viewer Stretches my pictures - Microsoft Answers

Some JPG files in Windows Photo viewer squashed to a thin line - Microsoft Answers

There are a few good suggestions you can try.
My System SpecsSystem Spec
18 Oct 2011   #5

Windows 7 Ultimate SP1 64-Bit

Have you considered using Google's Picasa instead? It's free and far better than Windows Photo Viewer.

Picasa 3: Free download from Google

GIMP is another excellent freebie too.
My System SpecsSystem Spec
18 Oct 2011   #6

Windows 7 Professional SP1 32-bit

I wasn't aware there were so many known problems with Windows Photo Viewer. Odd, as I've never had a problem with it (and I'm actually a GIMP user myself).
My System SpecsSystem Spec

 Garbled Image Opening Some Photos in Windows Photo Viewer

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