New
#1
Problem connecting to iTunes store
After a 3 month absense my wife logged into iTunes, selected "iTunes store" and the following popup came up:
"A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." ***
We closed the pop-up and iTunes shut down. We selected "Run Diagnostics" and everything is OK. We rebooted her Win 7 computer to no avail.
Windows Update is up to date. Security Essentials is up to date. I have run "ipconfig/flushdns and it flushed. I shut off Pop-up blocker during a test. I ran Configure Internet Options and "Secure link to iTunes store passed".
iTunes works fine on my computer about 10' away on the same network.
Dell PC, Windows 7
***My wife said to send an email to Windows to see if you have a solution.