Video playback colour problems.


  1. Owain
    Posts : 3
    Windows 7 Home Premium x64
       New #1

    Video playback colour problems.


    Hello, I recently purchased a new Windows 7 computer and I have been having trouble with video playback. Specificly, the colour. When I play a video in Windows Media Player, QuickTime player, RealPlayer or any other media player the video is played in a blueish tint, and multiple artifacts sometimes present themselves. This problem also occours on web players such as YouTube, but only when on fullscreen mode. Does anybody think they could help resolve this issue?
    Thankyou.
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  3. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #2

    Hi.

    Download and install the Driver Sweeper.

    Download the most recent software\driver for your     NVIDIA .

    Uninstall     nvidia software\driver,restart in Safe Mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

    Install the new nvidia software\driver,restart.

    Update     DirectX .


    Run     the     nvidia-video-card-test post here the results.
    During test\stress monitor your GPU temperatures. If you see artifacts, or the temperature of your GPU exceeds 80C, stop the test.


    I also noticed this in your specs,Memory 4GB (3.73GB Accessible) .


    What exactly do you mean Accessible? :)


    Windows 7 Home Premium x64 supports up to 16 GB of RAM.


    So,"normally" all your ram must be accessible.
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  4. Owain
    Posts : 3
    Windows 7 Home Premium x64
    Thread Starter
       New #3

    panais said:
    Hi.

    Download and install the Driver Sweeper.

    Download the most recent software\driver for your     NVIDIA .

    Uninstall     nvidia software\driver,restart in Safe Mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

    Install the new nvidia software\driver,restart.

    Update     DirectX .


    Run     the     nvidia-video-card-test post here the results.
    During test\stress monitor your GPU temperatures. If you see artifacts, or the temperature of your GPU exceeds 80C, stop the test.


    I also noticed this in your specs,Memory 4GB (3.73GB Accessible) .


    What exactly do you mean Accessible? :)


    Windows 7 Home Premium x64 supports up to 16 GB of RAM.


    So,"normally" all your ram must be accessible.
    Thanks I will try that :) Sorry, I ment to put usable rarther than accessible, and as for the reason why, Im not sure. Apparntly 0.27 GB of my RAM is unusable.
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  6. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #4

    Maybe is "shared" though follow these steps.


    On start\search copy paste this msconfig and press enter.


    Click on Boot\Advanced options and check if you have set any memory limits.
    Attached Thumbnails Attached Thumbnails Video playback colour problems.-panaiss.png  
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  7. GianniDPC
    Posts : 529
    Windows 7 Home Premium x64
       New #5

    It can also be hardware reserving a bit of ram
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  8. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #6

    GianniDPC said:
    It can also be hardware reserving a bit of ram
    Yes,that's why in my above post i write this, "Maybe is "shared" though follow these steps.
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  10. Layback Bear
    Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       New #7

    Start/search/ and type in resmon and tic memory and it will show you how Windows is seeing and using your ram.

    Video playback colour problems.-capture.png
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  11. panais
    Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       New #8

    Guys,the original post question is about having trouble with video playback.

    I advised this Video playback colour problems.

    And because i noticed this in OP specs Memory 4GB (3.73GB Accessable) i gave the extra tip.
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