New
#1
I am having some major headaches trying to view JPEG files from my recent trip to Hawaii. We were using my wifes work laptop (Windows XP) to download the pictures from our camera media cards with the hopes of burning them on our home computer when we got back. I took over 1600 photos and can only access about 400. When i would input my camera media, her computer ask me for a password to protect or prohibit me from stealing her work information off of it. Again thought nothing of it. So when we got home last night i wanted to copy and transfer the files over to our home computer. Nothing, nada zip. A few of the pictures showed up but the majority did not. And its completely random which pictures are showing. I have multiple photo programs that i have tried to open the jpegs but nothing. If I try to open them on her computer again, they work! At this point, I am freaking out because our wedding pictures from our trip are on there. The files show that there is data but will not actually show the photo. I have attached a couple of screen shots from what i am seeing. I am hoping that someone out there has an answer.
Her Company uses Credant Mobile Guardian Shield which encrypts the data for security purposes. I understand the encryption process just do not understand the randomness of what files I can see and cannot. Again I can still see the files on her computer. I have even tried burning the files to CD, that doesnt work either.
Last edited by Brink; 30 Mar 2012 at 10:26. Reason: merged