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Windows 7: Windows 7 Ultimate 64bit Video/Audio Stuttering

02 Jun 2012   #1

Windows 7 Ultimate x64
Windows 7 Ultimate 64bit Video/Audio Stuttering

Every few minutes to a hour my audio does this stuttering sound and either the ingame video I am running will stuttering or a slight screen freeze if I am not playing anything. It will only happen for a few seconds then go back to normal. I am not sure why this has started happening as the rig I have is custom built. At first I thought it was iTunes as it happens more often with it running but it occurs even with iTunes off.

If you need additional information I will reply as soon as I can. Thanks in advance.

My System SpecsSystem Spec
03 Jun 2012   #2

Microsoft Community Contributor Award Recipient


Hello GamerMixZ and welcome to Seven Forums.

There seems to be two usual suspects for stuttering: outdated drivers and the use of energy managers. This previous Forum thread has quite a few posts and possible solutions for audio and video stuttering. Perhaps it will give you a starting point to diagnose your specific issues.

does anyone actually have the Sound Stuttering fix?
My System SpecsSystem Spec
09 Dec 2013   #3

Windows 7 Ultimate x64
CrashPlan service caused stutter for me

After following the advice in this thread and several others without success I had to troubleshoot the hard way... good old trial and error.

I killed all running background processes and non-essential services and found the stutter stopped completely. So it had to be a running background process. After a little experimentation I found the CrashPlan background process seemed to be causing the stutter despite no obvious high CPU loading or competition for resources.

After a bit more research into CrashPlan and these video/audio stutter symptoms I found a blog post suggesting to switch off a CrashPlan advanced backup option:
  • Back up open files.
This helped, but in my case I also had to disable:
  • Watch filesystem in realtime.
Turning these options off does reduce the instant backup safety net that CrashPlan provides, but for me this is an acceptable tradeoff. My scheduled backups still run every day.
My System SpecsSystem Spec


 Windows 7 Ultimate 64bit Video/Audio Stuttering

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