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Windows 7: Video and Audio Stutter issue

06 Aug 2012   #1

windows 7 64bit
Video and Audio Stutter issue

I need a saviour, it seems everywhere I turn my problem goes unsolved. I will try and explain it as best I can.

The problem is stuttering. I get stutters in games, game movie scenes, videos, youtube videos, even as I type this to you know at times what I am typing doesn't appear, it stutters, then the words appear.

In games, the stutter is probably every 10 seconds or so and makes games unbareable to play.

With movies, the video will freeze but the audio will carry on, then once the stutter ends the video catches up and synchronizes with the audio.

In firefox, like I mentioned earlier sometimes what I type doesn't appear for a few seconds, and also when I click on links it occasionally stutters.

My laptop is an Alienware Mx15 which is less than 18 months old and 2months ago I wiped and reinstalled windows.

Things I have tried so far?

- Updated graphics card driver which is a nvidea geforce gtx 420
- I did a disc defrag
- Error checking of the hard drive (this got rid of the stuttering for about 10 mins whilst I was playing a game. However, when I go back to the properties on my C drive and look at this option again, there is the shield (2 blue quarters and 2 yellow quarters) Usually this means an update, but nothing happens.

Whoever helps me solve this problem, will be my internet hero and I will personally award them +1000000 internets.


My System SpecsSystem Spec
06 Aug 2012   #2
Layback Bear

Windows 7 Pro. 64/SP-1

Very nice laptop. You might have to much running in the background.
Try this. Start Orb and type in msconfig then got to Start Up and uncheck everything except keyboard, mouse pad and security. Now go to Services and go to the lower left and tick Hide All Microsoft Services and then uncheck everything but security programs. Do Not mess with Microsoft Services. Reboot and see how things work.
You are not turning those things off just telling them not to start at boot but only when Windows or you tell them to.
What ant virus and firewall are you using?
My System SpecsSystem Spec
06 Aug 2012   #3

Windows 7 Pro 64bit

Is your GPU overclocked?
My System SpecsSystem Spec


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