Suddenly can't open any images (jpg/bmp/png/etc)

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  1. Posts : 418
    N/A
       #11

    Can you attach the log file for Malwarbytes?
    Press Windows+R, and paste this in:
    Code:
    %AppData%\Malwarebytes\Malwarebytes' Anti-Malware\Logs
    Press enter, and upload all the files in that folder.
    Thnkx
      My Computer


  2. Posts : 418
    N/A
       #12

    Sorry about that, I believe that I gave you incorrect instructions...

    In that Windows+R box, go to
    C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs\

    Thanks!
      My Computer


  3. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #13

    There are two logs because I stopped the scan due to not paying attention the 1st time.
    Suddenly can't open any images (jpg/bmp/png/etc) Attached Files
      My Computer


  4. Posts : 418
    N/A
       #14

    I do not have the necessary know-how to diagnose your problem further, so please wait for help from somebody else.
    Sorry about that. Whoever picks this up will need to view your MalwareBytes logs, as there are many items detected.
      My Computer


  5. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #15

    Not a problem, I appreciate all the help :)
      My Computer


  6. Posts : 418
    N/A
       #16

    Oh, how did the Unhide program go?
    Please reboot your computer and see if your images work and if you see any more image files.
    Also, please upload the log file that it should have created onto the desktop?
      My Computer


  7. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #17

    it's still running :)

    Will upload when finished
      My Computer


  8. Posts : 10
    Windows 7 home premium 64bit
    Thread Starter
       #18

    Copyright 2008-2012 BleepingComputer.com
    More Information about Unhide.exe can be found at this link:
    Unhide.exe - A introduction as to what this program does
    Program started at: 11/01/2012 09:05:53 PM
    Windows Version: Windows 7
    Please be patient while your files are made visible again.
    Processing the C:\ drive
    Finished processing the C:\ drive. 592205 files processed.
    Processing the F:\ drive
    Finished processing the F:\ drive. 68 files processed.
    The C:\Users\Tom\AppData\Local\Temp\smtmp\ folder does not exist!!
    Unhide cannot restore your missing shortcuts!!
    Please see this topic in order to learn how to restore default
    Start Menu shortcuts: Unhide.exe - A introduction as to what this program does
    Searching for Windows Registry changes made by FakeHDD rogues.
    - Checking HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
    - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
    - Checking HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System
    - Checking HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
    No registry changes detected.
    Restarting Explorer.exe in order to apply changes.
    Program finished at: 11/01/2012 09:36:12 PM
    Execution time: 0 hours(s), 30 minute(s), and 19 seconds(s)
      My Computer


  9. Posts : 418
    N/A
       #19

    Ok...
    Please restart your system and give me a list of files that appeared on your desktop.
    Also, browse to a directory where you have some "corrupted" images and tell me if there are any new files.
      My Computer


 
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