Cannot open JPG image.

  1. Posts : 31
    Windows 7 Home Premium 64bit

    Cannot open JPG image.


    Just recently i found a folder with a lot of pictures in it.
    But i cannot open none of them. They are around 3.5mb each and are JPG files.
    When i use Windows Photo Viewer, it says can't open this picture because either photo viewer doesn't support file format, or you don't have the latest updates to photo viewer.

    I tried to open it with Pisca,Paint, Windows Photo Viewer and Photo Gallery. None of them worked.

    I think they are raw files from a Canon camera. I also installed the RAW codec pack that Microsoft released a few years ago, but no luck.

    EDIT: Hmm, tried to upload one picture on the thread, it said image not valid. It has a .jpg extension though
      My Computer

  2. Posts : 10,485
    W7 Pro SP1 64bit

    Please make sure that the real file extension is showing:
    File Extensions - Hide or Show
      My Computer

  3. Posts : 31
    Windows 7 Home Premium 64bit
    Thread Starter

    I checked them
    They are JPG files.
    Attached Thumbnails Attached Thumbnails Cannot open JPG image.-untitled.png  
      My Computer

  4. Posts : 10,485
    W7 Pro SP1 64bit

    The forum's software automatically attempts to re-size "large" JPG files. If it does not recognize the file format, it rejects the file.

    Right click on one of the smaller JPG files and select...
    Send to > Compressed (zipped) folder
    ...from the context menu.

    Please upload that zipped file to the forum.
      My Computer

  5. Posts : 31
    Windows 7 Home Premium 64bit
    Thread Starter

    Maybe the files are currupted?
    I don't know...
    Cannot open JPG image. Attached Files
      My Computer

  6. Posts : 10,485
    W7 Pro SP1 64bit

    What is the model of the Canon camera that took this?

    Here is a website that provides sample RAW files for various camera models:
    RAWSamples - Index
    (Select Canon from the upper right part of the web page.)

    May we can compare the first part of your file with ones of those samples. I glanced at your file via notepad and I did not see anything that I could read:

    Cannot open JPG image.-raw1.png

    This is a totally different file format, but notice the readable text on the first line.

    Cannot open JPG image.-raw2.png
      My Computer


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