I need help diagnosing Youtube playback issue

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  1. Posts : 265
    Windows 7 professional 64 bit
       #1

    I need help diagnosing Youtube playback issue


    Good morning everyone,

    I am having an odd issue wherein when I play Youtube videos i can only play one or two videos and then a yellow dot will appear in the red bar on the video that shows your videos progression and the video(s) will no longer play.

    I have to clear cookies/history and restart my PC to be able to watch videos again, (but only one or two and I will have to repeat the same process again).

    My flash is up to date and all settings are ok, and no problems with video playback on other sites.

    Please see screenshot of yellow spot on playback progression bar.

    Any help would be appreciated.
    Attached Thumbnails Attached Thumbnails I need help diagnosing Youtube playback issue-sp32-20131207-111500.jpg  
      My Computer


  2. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       #2

    try using internet explorer instead of firefox. does this happen with flash games?
      My Computer


  3. Posts : 265
    Windows 7 professional 64 bit
    Thread Starter
       #3

    Ah, it only happens in FF (25)

    sorry.
      My Computer


  4. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #4

    You might remove the youtube browser plugin and test without it by simply navigating to youtube and watching the videos,
    On the top right of your screen shot "Tube"
      My Computer


  5. Posts : 265
    Windows 7 professional 64 bit
    Thread Starter
       #5

    Hi ya Thrash,

    Actually I have two browser plug-ins for YouTube, but i will remove them and see what happens and report back .
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  6. Posts : 265
    Windows 7 professional 64 bit
    Thread Starter
       #6

    OK, I disabled the plug ins and still have the same issue, only one video will play then I must clear and restart to continue viewing videos.
      My Computer


  7. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #7

    Do you have any ad blocking plugins on FF? They could cause this. The yellow dot tells you there's an ad inserted in this video, see the screenshots below for the explanation.

    I need help diagnosing Youtube playback issue-2013-12-12_16h12_49.png

    I need help diagnosing Youtube playback issue-2013-12-12_16h24_21.png
    Kari
      My Computer


  8. Posts : 265
    Windows 7 professional 64 bit
    Thread Starter
       #8

    Wow, thats very interesting!

    In fact most videos today have ad's of some kind, but I dont have any blocking software installed, (to my knowledge).

    When I am watching videos what happens is:

    1) first video fine, the second (or third) video will work till it hits the yellow dot then it stops playing (loading??)

    2) then the next video wont even load, all I get is a black (and blank) video.


    ...then dump cookies with ff tools and CCleaner and restart PC.
      My Computer


  9. Posts : 17,545
    Windows 10 Pro x64 EN-GB
       #9

    OK. In my opinion this was the most logical explanation as it according to you always happens when it's time for Youtube to present that ad at the bottom. As you can easily confirm yourself, the yellow dot really means what I said it to mean; videos that have that small ad at bottom all have this marker to show the time spot when it is presented, and accordingly videos which do not have the yellow dot do not present these ads.

    I do not use Firefox myself but I have heard about similar issues with some of the FF ad blocking plugins.

    Next thing to try is to increase Youtube's buffer size. Right click a Youtube video, select Settings:

    I need help diagnosing Youtube playback issue-2013-12-13_03h22_04.png

    Select the Folder tab, set buffer to Unlimited, click Close to save settings:

    I need help diagnosing Youtube playback issue-2013-12-13_03h24_08.png

    Close and restart FF.

    Kari
      My Computer


  10. Posts : 2,409
    Windows 7 Professional 32-bit/Windows 8 64-bit/Win7 Pro64-bit
       #10

    you should use another browser for now then. I reccomend you use a browser OTHER than IE since you woud need to get the ie version. actually doesn't matter if you download flash for ie or another browser now I actually recommend just getting the ie version
      My Computer


 
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