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Windows 7: Unable to play media files on external harddisk

24 May 2014   #1

Windows 7 Professional x32
Unable to play media files on external harddisk

Dear All,


I have recently installed Windows 7 x32 OS on my Lenovo Thinkpad L410. I have en external Toshiba drive on which I store my movie collection as my laptop is company provided.

After installation of Win 7 since yesterday, I am unable to play any media file from the same Hard disk I use to play from while working with Win xp.

I don't know if accidentally I changed security setting few months back, but now I am getting permission error when I am trying to play the file or move it to some other folder/location.

I am attaching the screenshot of the error for your reference.

Kindly help. I am not tech savvy at all. If anything, facing this issue for last hour has raised by BP!

Warm regards,


Attached Thumbnails
Unable to play media files on external harddisk-permission-error.png  
My System SpecsSystem Spec
02 Jun 2014   #2

Windows 10 Pro

Use the take ownership shortcut to take ownership of the files:

Take Ownership - Allow or Prevent Users and Groups To

Take Ownership Shortcut
My System SpecsSystem Spec

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