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You cannot play a Windows Media DRM protected file [Official]
I've successfully Upgrade my Windows Media Player DRM component today, by simply using this Microsoft Tip...
Downloaded the Windows Media .wma sample and tried to play it with WMP and then upgraded the file for being able to play it.
See more infos in the article ID 976590, this is not a hotfix but more of a Fix-it Solution tip.
-Article ID: 976590 - Last Review: June 21, 2014 - Revision: 2.0
You cannot play a Windows Media DRM protected file or a Zune DRM protected file on a computer that is preconfigured with Windows 7.
Symptoms:
On a computer that is preconfigured with Windows 7, you cannot play a media file. The media file is Windows Media Digital Rights Management (DRM) protected or Zune DRM protected.
Additionally, you cannot purchase or play new Windows Media DRM protected media files and Zune DRM protected media files on this computer.
Resolution:
To resolve this issue, you must check the functionality of Windows Media DRM and Zune DRM. If Windows Media DRM and Zune DRM do not function, use the ResetDRM tool to reset DRM systems. To do this, follow these steps:You cannot play a Windows Media DRM protected file or a Zune DRM protected file on a computer that is preconfigured with Windows 7
- Test whether Windows Media DRM and Zune DRM function correctly on your computer. To do this, follow these steps:
- Download a sample media file and save it to your computer.
To download a sample media file, visit the following Microsoft Web site:
Note:
1) If the Windows Media DRM protected media plays successfully, the issue is resolved.
2) For those that have being using the ResetDRM.exe tool, it had to be deleted to avoid running this tool mistakenly after you have fixed this issue.
It could be a permanent solution, so might this get the "Sticky Threads"?
That's it! :)
Last edited by NoN; 21 Jun 2014 at 18:05.