App crashes explorer.exe when importing pictures


  1. aldomr34
    Posts : 1
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       New #1

    App crashes explorer.exe when importing pictures


    Greetings, I have a problem ONLY when I use the "import pictures and videos" option when connecting my cell phone. The problem is that it explorer crashes, and i have to reinitiate explorer. I get the next message:

    APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7601.17567
    Application Timestamp: 4d672ee4
    Fault Module Name: xvidcore.dll
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 4dda10a3
    Exception Code: c0000005
    Exception Offset: 00000000000072c3
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 10250
    Additional Information 1: 8964
    Additional Information 2: 896448b917b50ed0dea8552580bcb479
    Additional Information 3: c792
    Additional Information 4: c7924d6b9bf7d44272716815941811cf

    It starts importing, then at the 13 - 15 picture, it crashes when importing photos and videos and i never get my photos imported.
    Thanks in avdance.
      My Computer
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #2

    Hi and welcome to SevenForums,
    Have you install a third party codec pack ?
    Seems xvid might be at fault,
    Uninstall the codec pack and see if it does anything positive,

    Just for the record VLC media player has just about all codecs included in it's player and it's free
      My Computer
    Quote Quote

 

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