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Windows 7: No Pictures or Videos are shown on this device. iPhone 4s

13 Sep 2014   #1

Windows 7 Professional 64bit
No Pictures or Videos are shown on this device. iPhone 4s

I have tried to import photographs to my Windows 7 PC, but when I select the 'Import' feature, a window opens stating "No Pictures or Videos are shown on this device." When I open the "Photos" application in my iPhone 4s, it reveals lots of pics. What do I need to succeed, or what am I doing wrong? Thanks

My System SpecsSystem Spec
13 Sep 2014   #2

Windows 7 Ultimate 64-bit

Have you tried to use itunes?

As apple are very specific about how they go about things.
My System SpecsSystem Spec
13 Sep 2014   #3

windows 7 home 64bit

My System SpecsSystem Spec

13 Sep 2014   #4

Win-7-Pro64bit 7-H-Prem-64bit

Hi the link posted should help if not and you need more details review this,
My System SpecsSystem Spec

 No Pictures or Videos are shown on this device. iPhone 4s

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