Windows Media Player 12: 500 Internal Server Error

The good news is that it will still find CD info when you go to add a CD.

I ran into this as well. Selfishly, I'm glad it's not just me.

Paul Hanson
Mixture Posture

I get the same "500 internal server error" message when I try to use 'find album info'. Was working just fine about a week ago, but not now. Like everyone else, I have over 500gbs of clean full album mp3 files and sure do not want to try to retag all of them. I use Mediaplayer as my playback and library orginazier, but I do my ripping using Exact Audio Copy/LAME and then import the files into Media Player, so getting the album info when ripping is not an option for me. Exact Audio Copy extractor and LAME encoder make a professional quality mp3 that is superior to even Media Player set at 320. Hey Microsoft, how 'bout a fix?

There is a "back door" around this, though I don't like it as well. You can still add the files to a playlist and edit them from there. It will allow you to edit all the necessary information about genre, album, artist, etc. The only issue I find is that sometimes it won't show the album art past the first song if you do it this way. It's a temporary fix for now though.

My problem seems to have started to occur about the same time I configured WMP to share (i.e. act as a DLNA server). Does this sound familiar to anyone with the problem?

The problem occurs on a very old system (XP) that has been working for years. There have been no system updates recently since XP is no longer supported. I also have a Win 7 computer but am reluctant to start using WMP there if there is a DLNA issue.

I also have this issue but was working fine last friday.
I got this info from Fai.music.metaservices.microsoft.com Not Working. Is It Down Today? - Problem Status

fai.music.metaservices.microsoft.com is facing disruption!
This is because fai.music.metaservices.microsoft.com server is refusing to respond. Contact Support

Reviewing Microsoft support pages indicates that the problem is widespread and affects multiple Windows versions. Microsoft has yet to own up to the issue -- their credibility appears to be suffering. I guess we just wait for Microsoft to fix their server.

My recommendation to all is to download Microsoft's Zune player. It's pretty easy to use and tagging albums isn't too difficult. I like WMP 11 & 12, but either the powers that be are taking their sweet time to fix this "500-Internal Server Error" or they are subtly discontinuing WMP. :)

andrew129260 said:

I am also experiencing this issue as well. It is def. a server issue. Don't expect it to come back though, with windows 8 and windows 9 soon out. Microsoft just might be shutting it down :/

I agree with andrew129260 about the possible termination of WMP.