Scanned photos disappear on computer


  1. Posts : 509
    Windows 7 Home Premium 64-bit, service pack 1
       #1

    Scanned photos disappear on computer


    I scanned a photo with my Canon MX 410, selected the folder I wished it to be transferred to, and since there was no choice like "OK" or "Done," I clicked "Exit." I've looked in the designated folder, scanned documents, my documents, and my pictures, but the photo is nowhere to be found. I know this must be a simple issue, but I can't figure it out.
      My Computer


  2. Posts : 10,485
    W7 Pro SP1 64bit
       #2

    Does the software look like what is shown in this video for a slightly different printer model?



    If so, the watch how to save the scan.
      My Computer


  3. Posts : 509
    Windows 7 Home Premium 64-bit, service pack 1
    Thread Starter
       #3

    No, it's different, but the part on the left is similar.
      My Computer


  4. Posts : 10,485
    W7 Pro SP1 64bit
       #4

    You might want to look thru some other videos until you find the software that you have:

    https://www.google.com/search?q=Cano...can%22&tbm=vid
      My Computer


  5. Posts : 1,519
    Windows 7 Ultimate 64-bit, Windows 8.1 64-bit, Mac OS X 10.10, Linux Mint 17, Windows 10 Pro TP
       #5

    Some scanners put their scans in a subFolder of Documents/My Documents or Pictures/My Pictures in a Folder named something like My Scans or Scanned Items.
      My Computer


  6. Posts : 509
    Windows 7 Home Premium 64-bit, service pack 1
    Thread Starter
       #6
      My Computer


  7. Posts : 1,002
    XP Pro (x86) | 7 HP (x86) & (x64) | 7 Pro (x64)
       #7

    If you know the name of the file (I presume the same as on your camera), you might be able to locate the file with Everything.
    Everything (I use portable version to avoid writing to the C: drive and Registry) lists every file on your PC.
    - it can take some time depending on the size of the disc and the number of files on target drive before Everything UI shows.

    The filter/search (top left of resulting list) on Everything UI will also respond to wild cards
    eg,
    *.bmp ... will show only BMP files
    *.png ... will show only PNG files
    *my*.* ... will show all files with "my" in the file name (all file types)
    12??.png ... will show all PNG files with "12" plus two characters in the file name
    abc123.* ... will show all files named "abc123" of all file types

    I have had problems with lost photos from cameras in the past, and Everything found them

    Hope this helps :)
      My Computer


  8. Posts : 509
    Windows 7 Home Premium 64-bit, service pack 1
    Thread Starter
       #8

    Good info. Grey Ghost. That's something I might try to do --- "one of these days."

    Oddly, I eventually found that scanned stuff in "MX Navigation." Who knew?
      My Computer


 

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