Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Unable to access Itunes after downloading a previous version

28 Nov 2014   #1
Not tech savvy

Windows 7 64bit
Unable to access Itunes after downloading a previous version

Hi, as my user name suggest, I am not tech savvy at all
My problem is: Using a desk top computer, the other day I downloaded and updated my usual itunes program, and since then my ipod and ipad won't work at all, all I get on the screen is a picture of a USB cable and an arrow pointing to a blue itunes logo.

Message coming up on the computer kept on saying that it was unable to update the device and that it needed to be restored, when I tried that, it would get half way through and then say unable to restore due to error.

so today I uninstalled the latest itunes and related programs and reinstalled an older version 11.4, which is what I had previously and had no issues with. All downloaded well and the blue itunes logo was back instead of the red one, and I thought YES!! but just now I tried to open itunes and this message appeared -

The file 'itunesLibrary.itl' cannot be read because it was created by an newer version of iTunes. Can someone please help me get Itunes back up and running again? Preferably in simple language.

Sorry this is such a long story. any help would be most appreciated - I miss my music

My System SpecsSystem Spec
03 Dec 2014   #2

Win-7-Pro64bit 7-H-Prem-64bit

The fun part about iTunes is it needs to be updated on all devices so the app on the ipad would need to be updated as well,
Don't believe you can use a prior version of iTunes please update it,
My System SpecsSystem Spec

 Unable to access Itunes after downloading a previous version

Thread Tools

Similar help and support threads
Thread Forum
Restore Previous Version of C:
Hello, I'm trying to use the "Previous Versions" feature to restore my entire hard drive back to a previous state. I was working on a project which is now completed but it left my system in a funky state. In the "Previous Versions" tab on C:'s properties page I can see the restore which I'd like...
Backup and Restore
Over the top or delete previous version?
Have been pleased with Roxio Creator 11, but local shop is doing a deal on Roxio creator 12 PRO, do I have to uninstall Creator 11 or will Creator 12 go over the top. Your thoughts most appreciated.:confused:
Can't uninstall a previous iTunes installation
There is an iTunes installation listed in Programs and Features, but when I try to uninstall it, I get a message saying, "The feature you are trying to use is on a network resource that is unavailable." It wants me to find an alternate path to iTunes64.msi. I have tried extracting iTunes64.msi...
Previous version of WLM ?
Hello, I just updated my Windows seven and it installed Win Live Messenger2011 which I totally disalike (even more ads, to much "social" connection that I don't care about ...) Is there a way to get the previous version back ? Thanks, Jan
install 7 RC over previous version?
hello, I have a partition created to install a previous version of win7. now I want to install the RC version in that partition, which would eliminate the previous version I suppose. best way to do that? Msongs
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 15:43.
Twitter Facebook Google+