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Windows 7: windows media player crash ntdll.dll

04 Jun 2016   #1

windows 7 64bit
windows media player crash ntdll.dll

Every time I start a Windows Media Player ( or any media player )session on my Windows 7 it crashes with this error log
Faulting application name: wmplayer.exe, version: 12.0.7601.19148, time stamp: 0x56b9adac
Faulting module name: ntdll.dll, version: 6.1.7601.23418, time stamp: 0x5708a73e
Exception code: 0xc0000374
Fault offset: 0x000ce843
Faulting process id: 0x4c4
Faulting application start time: 0x01d1be70efe4598a
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\windows\SysWOW64\ntdll.dll
Report Id: 329ab8ec-2a64-11e6-a95c-e89a8f84dfbb

I ran FSC/SCANNOW and here is the log HERE

I also scan for any virus or bug, my system all clean

My System SpecsSystem Spec
09 Jun 2016   #2

windows 7 64bit

any one can help?
My System SpecsSystem Spec

 windows media player crash ntdll.dll

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