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Windows 7: Windows Photo Viewer Doesn't Open

09 Jan 2019   #1
probuddha

Win 7 Professional 64 bit
 
 
Windows Photo Viewer Doesn't Open

Here's my config

Fx 6100
Corsair 8 GB
ATI Radeon HD 5450 GPU
Windows 7 Pro x64

I tried updating the driver of my GPU but the latest driver was giving me a boot loop, so I rolled back to the old one.

Since then, I am unable to open Windows Photo Viewer. I click on a photo and nothing shows up, the photo viewer doesn't even open.

I remember getting some COM Surrogate error window

Here's what shows up in the event logs

Code:
Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bca54
Faulting module name: ntdll.dll, version: 6.1.7601.24335, time stamp: 0x5c268115
Exception code: 0xc0000374
Fault offset: 0x00000000000bf302
Faulting process id: 0x1c08
Faulting application start time: 0x01d4a7fe0cc98e0a
Faulting application path: C:\Windows\system32\DllHost.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 4a954187-13f1-11e9-88ae-9c5c8e78217a
Please advise. Thanks


My System SpecsSystem Spec
.
09 Jan 2019   #2
wither 2

Windows 7 Pro SP1 64 bit
 
 

Which driver did you try to update to and which one are you using now? Your card is only supported by the Beta crimson 16.2.1 or earlier (which would be a Radeon driver).
My System SpecsSystem Spec
11 Jan 2019   #3
probuddha

Win 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by wither 2 View Post
Which driver did you try to update to and which one are you using now? Your card is only supported by the Beta crimson 16.2.1 or earlier (which would be a Radeon driver).

I tried upgrading to Catalyst Suite v15.7.1 which led to bootloop

Didn't try installing the Crimson drivers
My System SpecsSystem Spec
.

11 Jan 2019   #4
iko22

Windows 7 x64, Vista x64, 8.1 smartphone
 
 

What version of .NET framework have you installed on the computer?

Can you use Open With on the Right-Mouse click, and select Photo Viewer that way?
My System SpecsSystem Spec
11 Jan 2019   #5
wither 2

Windows 7 Pro SP1 64 bit
 
 

Did you uninstall the Crimson driver before installing 15.7.1?
My System SpecsSystem Spec
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 Windows Photo Viewer Doesn't Open




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