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#1
Windows Media Player 12 won't close properly
Hi again. I am writing this on behalf of another computer running Windows 7 x64 OS. It has a strange issue with Windows Media Player.
This happens ONLY in Skin Mode:
When I start WMP and do nothing, and then click on the close button, the window goes away but the wmplayer.exe process remains in the Task Manager and won't go away. If I try to start WMP again at that point, nothing happens. WMP doesn't display its window and about 30 seconds later a get the "Server execution failed" error popup. Wmplayer.exe still resides in the processes list.
Only when I kill the process can I start media player again.
Now, I have tried:
- disabling WMP Network Sharing Service,
- re-registering vbscript.dll and jscript.dll files,
- disabling and re-enabling WMP in Windows Features,
- performing system scan and recovery,
- full computer scan against malware,
all to no avail.
But I did discover something interesting with Process Monitor. When I start WMP and simply just click on the Play menu within the skin mode's menu bar, Process Monitor displays a bunch of new entries made by the wmplayer.exe process. Upon clicking on the Close button, WMP really closes and removes itself from the process list, so I can start it up again with no problems.
Now, something clearly initates something that WMP does and completes when clicking on the Play menu which makes it work and close as intended.
All this happens also if a media file is opened (it doesn't matter if it is an audio or video file). Actually, it is not even required to opean a media file because WMP reproduces this behaviour every time even when simply loaded with no file. Unless I click on the Play menu, WMP will not close properly and remove itself from the memory. Any ideas what else to look for?
Thanks in advance.