Unable to delete video file.

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  1. Posts : 6
    windows 7
       #1

    Unable to delete video file.


    Hello. I have a .MKV file on my computer that I'm unable to delete.

    when click on "delete"
    it shows "Preparing to Recycle" from Discovering items
    Time remaining: Calculating
    Items remaining : Calculating
    speed: Calculating

    Hold shift + delete
    Preparing to delete ... the rest are the same as above

    1: everytime i rename the file , = Windows Explorer is not responding
    2: click on the .MKV properties, nothing happened....
    3: try to replace with another file with a same name = doesn't work.
    4: boot from safe mode, still won't let me delete it
    5: it won't let me move the .MKV to other folders as well
    6. Cannot take control of it.
    7. tried renaming the .mkv extension to .txt no winrar no luck.
    8. tried deleting the file containing it no luck.

    I also made a new video file and gave it the same name but with -copy and now that wont delete.

    Any clues as how I can get rid of this video file?

    Thanks in advance.
      My Computer


  2. whs
    Posts : 26,213
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2
      My Computer


  3. Posts : 1,507
    W7 Ult. x64 | OS X
       #3

    It's possible a program is using the file and therefore you cannot delete it, if WHS' method doesn't work, then close all of the programs that you can and try to delete it again.
      My Computer


  4. whs
    Posts : 26,213
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    notsograymatter said:
    It's possible a program is using the file and therefore you cannot delete it, if WHS' method doesn't work, then close all of the programs that you can and try to delete it again.
    Well, he tried in safe mode. That should have taken care of it - or not?
      My Computer


  5. Posts : 6
    windows 7
    Thread Starter
       #5

    I have tried that method and this happens.

    And I have had the file for a few weeks so I don't think its being used.
    Attached Thumbnails Attached Thumbnails Unable to delete video file.-.png  
      My Computer


  6. Posts : 272
    W7, Xp Pro
       #6

    If you have that kanokon installed at C: uninstall or remove it. why does it say -copy?


    otherwise get unlocker.
      My Computer


  7. Posts : 6
    windows 7
    Thread Starter
       #7

    hubris said:
    If you have that kanokon installed at C: uninstall or remove it. why does it say -copy?


    otherwise get unlocker.
    It is in a folder inside of my download folder. It says -copy because for some reason I though copy and paste it maybe it will overwrite and I can delete it. But it failed.
    but after doing so I was able to delete the original file and not the copied one.

    Tried unlocker and it didn't work.
      My Computer


  8. Posts : 272
    W7, Xp Pro
       #8

    Is there anything in taskmanager that looks strange?
      My Computer


  9. Posts : 6
    windows 7
    Thread Starter
       #9

    hubris said:
    Is there anything in taskmanager that looks strange?
    I don't see anything out of place.
    Attached Thumbnails Attached Thumbnails Unable to delete video file.-notthaticantell.png  
      My Computer


  10. Posts : 1,507
    W7 Ult. x64 | OS X
       #10

    One method you can try is disabling explorer incase that's the cause for the problem...

    Start an Administrative Command Prompt... Leave it open

    Start Task Manager, Close Explorer.exe

    Unable to delete video file.-explorerend.png

    Open the command prompt.

    Change to the appropriate directory:
    cd "%USERPROFILE%\Downloads" - ENTER

    Delete the file:
    del filename.mkv - ENTER

    Unable to delete video file.-commanddelete.png

    Oh yeah, almost forgot. Re-initialize explorer.exe by going back to Task Manager and clicking the File Menu > Add New Task (Run) and type in explorer.exe

    Unable to delete video file.-newexp.png

    In response to your task manager screenshot:

    Holy Mother! How many extensions/add-ons do you have on firefox? It shouldn't be using 285K of memory! The screen shot below is firefox w/ 4 tabs open & a custom theme with 6 add-ons.
    Attached Thumbnails Attached Thumbnails Unable to delete video file.-taskmgrff.png  
      My Computer


 
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