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Windows 7: What program/codec/setting am I missing... HDCP error

28 Apr 2010   #1
jorpe

7600x64 ultimate, not SP1
 
 
What program/codec/setting am I missing... HDCP error

This error happened on 2 different machines with the same DVD, using multiple softwares including WMC, WMP, powerDVD with win7x64.

The coveted error:
cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card

This happened with my Media Center PC 8600gt nvidia cards in SLi and also my main home computer with a Radeon5850. Both computers are running similar versions of windows with similar software. Both are using HDMI connnections, although one has the spidf cable off the mobo to the 8600gt card which has a DVI to HDMI cable.

Help?

Edit:

The computer with the Radeon 5850 card is using a BluRay burner drive made by LG, and the WMC PC with the nvidia cards is using a generic $24 CD/DVD burner from microcenter, I think it's a pioneer.


My System SpecsSystem Spec
.
28 Apr 2010   #2
Zepher

Windows 7 Ultimate 64bit
 
 

What DVD is it that you are trying to play and what region is the DVD from?

http://en.wikipedia.org/wiki/DVD_region_code
My System SpecsSystem Spec
28 Apr 2010   #3
not so gray matter

W7 Ult. x64 | OS X
 
 

My System SpecsSystem Spec
.

28 Apr 2010   #4
jorpe

7600x64 ultimate, not SP1
 
 

Quote   Quote: Originally Posted by Zepher View Post
What DVD is it that you are trying to play and what region is the DVD from?

DVD region code - Wikipedia, the free encyclopedia

I'm really hoping it's from region 1 or whatever the USA is, it came out of a RedBox less than a mile from my apartment.

Is there a way the hardware settings could be FUBARd and not lemme play DVDs that are from this region?
My System SpecsSystem Spec
28 Apr 2010   #5
jorpe

7600x64 ultimate, not SP1
 
 

Quote   Quote: Originally Posted by notsograymatter View Post

I tried using PowerDVD that came with my blu ray burner. Is that what you mean?
My System SpecsSystem Spec
28 Apr 2010   #6
Zepher

Windows 7 Ultimate 64bit
 
 

when did you try to play the disc? reason I ask is that there was just a windows update, noticed this when I got up when I saw that my computer rebooted last night.
My System SpecsSystem Spec
28 Apr 2010   #7
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Quote:
Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card."

To prevent the illegal creation of perfect digital copies of DVDs, the information on most DVDs is scrambled. Your DVD decoder and Windows Media Player have copy protection software that decodes the information on the DVD just before displaying it. If this software doesn't start correctly, you might receive this error. Remove the DVD from the DVD drive and then reinsert it. This will force the copy protection software to reset.

While the DVD is out of the drive, make sure that your DVD is clean. If your DVD is scratched or dirty, the DVD drive may not be able to read it correctly, and you might receive this error.

If this doesn't work, try the following:
If you have been able to play DVDs on your computer before, and you receive this error message, you might be able to solve the problem by restarting Windows Media Player or your computer.
If you receive this error message the first time you try to play a DVD, you might not have a DVD decoder installed, or your decoder software might need to be updated. In addition to your DVD-ROM drive and Player software, you must have either a software or hardware decoder to play DVDs. Hardware decoders and their drivers are available from third-party manufacturers. For more information about software decoders, see DVD Decoder Plug-ins. If you have an older decoder installed, contact the manufacturer of the decoder to obtain an updated version that is compatible with Windows Media Player and Microsoft Windows operating systems.



If you have been able to play DVDs on your computer before, and you receive this error message, you might be able to solve the problem by restarting Windows Media Player or your computer.

If you receive this error message the first time you try to play a DVD, you might not have a DVD decoder installed, or your decoder software might need to be updated. In addition to your DVD-ROM drive and Player software, you must have either a software or hardware decoder to play DVDs. Hardware decoders and their drivers are available from third-party manufacturers. For more information about software decoders, see DVD Decoder Plug-ins. If you have an older decoder installed, contact the manufacturer of the decoder to obtain an updated version that is compatible with Windows Media Player and Microsoft Windows operating systems.



Quote:
Your graphics card, its drivers, and your monitor must all be HDCP compliant if you wish to watch DVDs using a digital interface (like DVI). If you were able to watch the same DVD on the same hardware (including the digital interface) before upgrading to Win7, I'd guess that you need HDCP compliant drivers.
Source: Windows Media Player cannot play this DVD because there is a problem with digital copy protection
My System SpecsSystem Spec
28 Apr 2010   #8
jorpe

7600x64 ultimate, not SP1
 
 

Quote   Quote: Originally Posted by Zepher View Post
when did you try to play the disc? reason I ask is that there was just a windows update, noticed this when I got up when I saw that my computer rebooted last night.
Sunday night at 11pm or so mountain time. Was that before any sort of update?
My System SpecsSystem Spec
28 Apr 2010   #9
jorpe

7600x64 ultimate, not SP1
 
 

Quote   Quote: Originally Posted by Bill2 View Post
Quote:
Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder, and video card. Try installing an updated driver for your video card."

To prevent the illegal creation of perfect digital copies of DVDs, the information on most DVDs is scrambled. Your DVD decoder and Windows Media Player have copy protection software that decodes the information on the DVD just before displaying it. If this software doesn't start correctly, you might receive this error. Remove the DVD from the DVD drive and then reinsert it. This will force the copy protection software to reset.

While the DVD is out of the drive, make sure that your DVD is clean. If your DVD is scratched or dirty, the DVD drive may not be able to read it correctly, and you might receive this error.

If this doesn't work, try the following:
If you have been able to play DVDs on your computer before, and you receive this error message, you might be able to solve the problem by restarting Windows Media Player or your computer.
If you receive this error message the first time you try to play a DVD, you might not have a DVD decoder installed, or your decoder software might need to be updated. In addition to your DVD-ROM drive and Player software, you must have either a software or hardware decoder to play DVDs. Hardware decoders and their drivers are available from third-party manufacturers. For more information about software decoders, see DVD Decoder Plug-ins. If you have an older decoder installed, contact the manufacturer of the decoder to obtain an updated version that is compatible with Windows Media Player and Microsoft Windows operating systems.



If you have been able to play DVDs on your computer before, and you receive this error message, you might be able to solve the problem by restarting Windows Media Player or your computer.

If you receive this error message the first time you try to play a DVD, you might not have a DVD decoder installed, or your decoder software might need to be updated. In addition to your DVD-ROM drive and Player software, you must have either a software or hardware decoder to play DVDs. Hardware decoders and their drivers are available from third-party manufacturers. For more information about software decoders, see DVD Decoder Plug-ins. If you have an older decoder installed, contact the manufacturer of the decoder to obtain an updated version that is compatible with Windows Media Player and Microsoft Windows operating systems.



Quote:
Your graphics card, its drivers, and your monitor must all be HDCP compliant if you wish to watch DVDs using a digital interface (like DVI). If you were able to watch the same DVD on the same hardware (including the digital interface) before upgrading to Win7, I'd guess that you need HDCP compliant drivers.
Source: Windows Media Player cannot play this DVD because there is a problem with digital copy protection
Hey Bill,

I googled and found this post on another website. It left me wondering what I did wrong. NVidia control panel says my gfx card is HDCP compliant, WMC is updated, and power DVD is the most current version best I can tell. The license on both computer is a legit copy of 7600 x64 ultimate and fully updated.

Is there some sort of codec pack Im able to download to solve this?
My System SpecsSystem Spec
28 Apr 2010   #10
Zepher

Windows 7 Ultimate 64bit
 
 

what I find odd is that both machines do the same thing with that disc. Do you have other retail DVD movies on hand to play and see if the same error comes up.
My System SpecsSystem Spec
Reply

 What program/codec/setting am I missing... HDCP error




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