Crash Tagging Music In Media Player 12


  1. slowry26
    Posts : 3
    Windows 7 Enterprise N (x64) (build 7600)
       New #1

    Crash Tagging Music In Media Player 12


    I searched for this issue and have a found a few references but nothing I try seems to fix the issue.

    When I try to edit album info within media player 12 as soon as I hit finish or cancel media player crashes. Looking in the logs I have the following error:

    Faulting application name: wmplayer.exe, version: 12.0.7600.16415, time stamp: 0x4a98ae4b
    Faulting module name: ntdll.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
    Exception code: 0xc0000374
    Fault offset: 0x000cdcbb
    Faulting process id: 0x758
    Faulting application start time: 0x01caf206db731b80
    Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: 21788d40-5dfa-11df-9bc4-00248cd0e2a8

    I am about to pull my hair out. I would do a clean install on the system but I really would prefer not to have to do that.

    Any help would be awesome.
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  3. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #2

    Welcome!

    Try a system files check, and perhaps a repair install.
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  4. slowry26
    Posts : 3
    Windows 7 Enterprise N (x64) (build 7600)
    Thread Starter
       New #3

    I did the sfc scan and no luck. I will try the repair I suppose. I will report back if that resolves it.
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  6. slowry26
    Posts : 3
    Windows 7 Enterprise N (x64) (build 7600)
    Thread Starter
       New #4

    No luck. Did the SFC Scan and a upgrade install and still crashing when trying to edit tags in media player. Any thoughts?
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