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Windows 7: NO INTERNET right from the start

17 May 2009   #11

Windows 7 Ultimate Build 7100

Is the problem fixed or do you want me to try and help?

My System SpecsSystem Spec
18 May 2009   #12
Night Hawk

W7 Ultimate x64/W10 Pro x64 dual boot main build-remote pc W10 Pro x64 Insider Preview/W7 Pro x64

The one thing I could add in here is the likely need to unplug the power for the modem while already booted in Windows and wait a minute or so to plug the power back in. That will recycle the power and allow a fresh detection of the connection itself. With a router added in you would unplug right after or right before the modem and replug that back in after the modem.

That was seen for one configuration with a different brand modem used here from that support site as one thing to try. You'll likely see something like that at the Road Runner site as well.
My System SpecsSystem Spec

 NO INTERNET right from the start

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