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Windows 7: Internet connection unknown and public??

10 Aug 2010   #1
robertification

 
 
Internet connection unknown and public??

Hello,

Last night I tried to connect my laptop to the internet, but I wasn't able to...

I tried on another computer and that one was able to connect to the internet, as was my iPhone...this would logically point out the problem lies with my laptop...

My internet connection is recognised by my laptop as an unknown and public internet connection, and I can't access the internet...

When I search for solutions, windows says the standard gateway is offline and it can't be solved...?

Help???


if any definitions aren't translated well, I'm sorry(I use a dutch pc)


My System SpecsSystem Spec
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10 Aug 2010   #2
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

This sounds like the standard unidentified network problem which is caused by a rogue default gateway of 0.0.0.0. which sometimes happens when outdated hardware is being used. The link below shows you how to fix that problem.
Windows 7 Unidentified Network, Limited Access, No Internet Connection Problem Resolved

This link shows you how to change the network location.
Unidentified Networks - Set as Private or Public
My System SpecsSystem Spec
10 Aug 2010   #3
robertification

 
 

No i already tried that it doesnt work
My System SpecsSystem Spec
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10 Aug 2010   #4
Adrian

 

Quote   Quote: Originally Posted by robertification View Post
No i already tried that it doesnt work
Guten Tag Robert, are you attempting to connect at home? Are you using a hard connect router?
My System SpecsSystem Spec
10 Aug 2010   #5
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Have you tried a Winsock repair?

Open command prompt, right click and run as Administrator. Type or copy/paste

netsh winsock reset

Press enter. Now reboot and see if you can connect.
My System SpecsSystem Spec
10 Aug 2010   #6
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Quote   Quote: Originally Posted by robertification View Post
No i already tried that it doesnt work
In that case can you please post a screen shot of your ipconfig /all , type that into your command prompt and hit enter then post here.
My System SpecsSystem Spec
10 Aug 2010   #7
robertification

 
 

@jacee: already tried that doesnt work
@adrian: i am connecting with a wireless router at home(speedtouch 580)

for anyone who wants to remind me of the bonjour dns service, I already know and it doesnt work for me
My System SpecsSystem Spec
10 Aug 2010   #8
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Thanks for posting the screen shot of your ipconfig.

You will definately want to update the firmware on your Thompson ST580 modem-router to be compatible with Windows 7.
DSL Support - ST580 series firmware
My System SpecsSystem Spec
10 Aug 2010   #9
robertification

 
 

i already tried that, but i couldnt upgrade it because the wizard cant find the device....

im not so far from pulling my hair out, since ive been at this for about 20 hours by now...
My System SpecsSystem Spec
10 Aug 2010   #10
chev65

Windows 7 Ult, Windows 8.1 Pro,
 
 

Thats an older router so most likely it's not going to work unless you can get that firmware to work for you. I'm not sure what the problem might be. Usually if you point the wizard to the .bin file it will pick it up and install it.
My System SpecsSystem Spec
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 Internet connection unknown and public??




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